Dental Administrative Assistant: Patient Care & Scheduling

Altima Dental; Ottawa; Hybrid; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Above-average pay

Annual reviews

Cost-of-living adjustments

CE funding

Paid health/sick days

Vacation pay after 2 years

Free on-site parking

Supportive team environment

Job summary

Billings Bridge Dental Centre in Ottawa, ON is seeking a full-time Dental Administrative Assistant to join our well-established and growing team. In this role you will promote and coordinate recommended treatment, schedule appointments, assist patients with financial inquiries and dental insurance, process claims, receive and reconcile payments, and maintain patient records.

We value professionalism and patient care and offer above-average compensation, annual reviews, COLA, CE funding, paid

Qualifications

• Minimum one year of post-secondary education in dental assisting, office administration, or a related field.
• Minimum one year of relevant administrative or dental office experience.
• Previous dental office experience is considered an asset.
• Strong communication, organizational, and customer service skills.
• Ability to multitask and thrive in a busy clinical environment.

Responsibilities

• Promoting and coordinating recommended dental treatment
• Scheduling appointments and managing patient flow
• Assisting patients with financial inquiries and dental insurance coordination
• Interpreting insurance information and processing claims
• Receiving and reconciling payments (cash and credit)
• Preparing and maintaining patient documentation
• Confirming appointments and communicating with patients
• Supporting general reception and client care duties
• Assisting with other administrative tasks as required

Skills

Communication skills

Organizational skills

Customer service

Education

Post-secondary education in dental assisting or office administration

Job description

Billings Bridge Dental Centre in Ottawa, ON is seeking a full-time Dental Administrative Assistant to join our well-established and growing team. In this role you will promote and coordinate recommended treatment, schedule appointments, assist patients with financial inquiries and dental insurance, process claims, receive and reconcile payments, and maintain patient records.

We value professionalism and patient care and offer above-average compensation, annual reviews, COLA, CE funding, paid