Administrative Assistant

RBC Dominion Securities; Toronto; On-site; CAD 35,000 - 47,000; Full time

Job summary

RBC Dominion Securities in downtown Toronto, ON is seeking an Administrative Assistant to support a fast-paced IA team. The candidate will handle day-to-day administrative tasks for clients and have mentorship opportunities as they assist the team.

The role requires 2–3 years in the investment field as an assistant/associate, strong English communication, and excellent organization. This full-time position offers growth and exposure within one of the bank’s largest branches.

Qualifications

• 2–3 years of investment field experience as an assistant/associate.
• Administrative experience.
• Excellent time management and prioritization.
• Strong English verbal and written communication.
• World-class client service skills with a professional, warm demeanor.

Responsibilities

• Execute client account administration including opening and maintenance.
• Manage timelines and key dates for accounts to support clients.
• Ensure documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in a timely, understanding manner.
• Assist Advisors with onboarding new clients.
• Coordinate meetings for Advisors with clients/prospects.
• Provide proactive client service and resolution of issues.
• Handle communications from clients, Advisors and partners.

Skills

Customer Service

Data Entry

Data Gathering Analysis

Desktop Tools

Group Problem Solving

Interpersonal Relationships

Knowledge Organization

Teamwork

Time Management

Word Processing Software

Education

Post-secondary degree

CSC

CPH

Tools

Microsoft Office

Excel

Job description

Job Description

RBC Dominion Securities located in downtown Toronto, ON is currently seeking an Administrative Assistant for a growing fast-paced IA team. The successful candidate will possess 2 to 3 years of industry experience, a passion for service excellence, and thrive in a fast paced team environment. This individual will be responsible for the day to day administrative needs for clients and have the unique opportunity for mentorship and skill development as they work in a supporting role on the team. This is an exciting, challenging role in one of the largest Branches in the system. The ability to learn and grow in this role is vast.

What you will do

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Assist the Advisor team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
• Tap into your superior problem resolution skills to provide proactive client service.
• Effectively manage incoming communications from clients, Advisors and other internal and external partners.

What do you need to succeed

Must-have

• The ideal candidate should have at least 2-3 years of experience in the investment field working as an assistant/associate
• Administrative experience
• Excellent time management skills and the ability to prioritize work
• Strong organizational skills with the ability to multi-task/attention to detail/problem solving skills
• Excellent verbal and written communication skills in English
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Experience using Microsoft Office

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems
• Completion of CSC and CPH
• Proficiency in Excel
• Post-secondary degree

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-07-03

Application Deadline

2026-09-09

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is: $35,000.00 - $47,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to: 0.5x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.