Administrative Assistant Royal Bank

Kibbi Technologies Inc.; Halifax; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Bonuses & flexible benefits

Stock options (where applicable)

World-class training program

Job summary

RBC Dominion Securities in Halifax, NS is seeking an Administrative Assistant to support client accounts and advisor teams. You will handle account administration, documentation, and compliant processes, ensuring timely service to clients and smooth operations.

The role emphasizes handling inquiries, coordinating with the Investment Advisor, and maintaining accurate records while contributing to a client-centric wealth management experience.

Qualifications

• Strong skills with business applications/technology
• High level of time management and organization
• World-class client service, professional and friendly demeanor
• Excellent verbal and written communication skills

Responsibilities

• Impact client experience through account administration, including openings and maintenance
• Manage timelines and key dates for accounts and client communications
• Ensure files and documentation are accurate, up-to-date, and compliant
• Respond to client inquiries promptly and efficiently
• Update team communication channels (sites, LinkedIn, brochures, newsletters)

Skills

Word processing

Client inquiry handling

Social media platforms

Client services

Customer service orientation

Data entry

Customer support

Account management

Communication skills

Client interaction

Time management

Job description

Position

Administrative Assistant

Employer

Royal Bank of Canada

Location

Halifax, NS

Job Details

• Full-time
• 4 days ago

Required Skills

• Word processing
• Client inquiry handling
• Social media platforms
• Client services
• Customer service orientation
• Data entry
• Customer support
• Account management
• Communication skills
• Client interaction
• Time management

Full Job Description

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Halifax is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with an Investment Advisor in managing client portfolios and wealth management planning opportunities.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client requests.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

• Strong skills in working with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication skills

Nice-to-have

• Canadian Investment Regulatory Exam, CIRE
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

• Customer Service
• Data Entry
• Data Gathering Analysis
• Desktop Tools
• Group Problem Solving
• Interpersonal Relationships
• Knowledge Organization
• Teamwork
• Time Management
• Word Processing Software

Additional Job Details

• Address: 1959 UPPER WATER ST, UNIT 1400:HALIFAX
• City: Halifax
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: WEALTH MANAGEMENT
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-08-20
• Application Deadline: 2026-09-04
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.