Administration and Office (Automotive)

Steinbachonline; Swift Current; Hybrid; CAD 38,000 - 58,000; Full time

Job summary

Janzen Ag and Auto is seeking a friendly Front Desk Receptionist / Service Administrator to join our Swift Current area shop. You will be the first point of contact for customers and support front office, service calls, billing and day-to-day administration.

This full-time role requires strong organizational and communication skills, comfort handling phones, scheduling, invoicing, and collaborating with technicians and vendors in a busy automotive environment.

Qualifications

• Previous experience in receptionist/administrative role is an asset.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service.
• Comfortable answering phones and dealing with customers professionally.
• Ability to multitask in a busy shop environment.
• Experience with Mitchell 1 and QuickBooks is an asset.
• Basic understanding of accounts payable and accounts receivable.
• Strong written and verbal communication.
• Ability to work independently while also being a team player.
• Dependable, punctual, and willing to take initiative.
• Previous experience in agricultural, automotive, equipment, or mechanical environment is an asset.

Responsibilities

• Greet customers and provide friendly, professional front-desk service.
• Answer incoming phone calls and direct inquiries to staff.
• Organize and schedule service calls and appointments.
• Create and update customer/service records.
• Prepare work orders, invoices, estimates, and service docs.
• Complete customer billing and process payments.
• Manage accounts receivable and accounts payable.
• Assist with general bookkeeping and administrative duties.
• Coordinate with technicians and suppliers to schedule work.
• Support month-end administrative and accounting procedures.

Skills

Front desk

Customer service

Organizational skills

Multitasking

Communication

Team player

Attention to detail

Tools

Mitchell 1

QuickBooks

Job description

Near Rosenhof, 20 Km SE of Swift Current

Janzen Ag and Auto is looking for a friendly, organized, and dependable Front Desk Receptionist / Service Administrator to join our team at our mechanic shop.

This is a key position within our service department. You will be the first point of contact for customers and will help keep the front office, service calls, billing, and day-to-day administration running smoothly.

Key Responsibilities

Greet customers and provide friendly, professional front-desk service

Answer incoming phone calls, respond to customer inquiries, and direct calls to the appropriate staff

Organize and schedule service calls, appointments, and technician work

Create, maintain, and update customer and service records

Prepare work orders, invoices, estimates, and other service-related documentation

Complete customer billing and process payments

Manage accounts receivable, including customer accounts, statements, and follow-up on outstanding balances

Manage accounts payable, including entering invoices, organizing payments, and maintaining vendor records

Assist with general bookkeeping and administrative duties

Process parts and service invoices and ensure information is accurately entered into the appropriate systems

Communicate with technicians, customers, and suppliers to coordinate work

Monitor incoming and outgoing paperwork and ensure records are properly organized

Assist with month-end administrative and accounting procedures

Handle general office duties, filing, data entry, email correspondence, and other administrative tasks as required

Provide support to the service department and management as needed

Qualifications & Requirements

Previous experience in a receptionist, administrative, accounting, or similar role is an asset

Strong organizational skills and attention to detail

Excellent communication and customer service skills

Comfortable answering phones and dealing with customers in a professional manner

Ability to multitask and prioritize in a busy shop environment

Strong computer skills and experience with Mitchell 1 and Quickbooks software is an asset

Basic understanding of accounts payable and accounts receivable

Strong written and verbal communication skills

Ability to work independently while also being a team player

Dependable, punctual, and willing to take initiative

Previous experience in an agricultural, automotive, equipment, or mechanical environment is an asset, but not required

What We’re Looking For

The ideal candidate is someone who enjoys working with people, takes pride in keeping things organized, and can stay calm and efficient when the shop gets busy. You will need to be comfortable switching between customer service, phone calls, paperwork, billing, and accounting tasks throughout the day.

A positive attitude, willingness to learn, and strong attention to detail are just as important to us as previous experience.

What We Offer

Competitive wages based on experience

A friendly, team-oriented work environment

Opportunity to learn and develop new skills

Variety in day-to-day responsibilities

Employment Type: Full-Time

Start Date: TBD

Wage: Based on experience

Location: Near Rosenhof, 20 Km SE of Swift Current Swift Current, SK