Service Writer (Admin)

Autism Services; Carlyle; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Training opportunities

Competitive compensation package

Benefits package

Matching RRSP

Job summary

Redhead Equipment is hiring a Service Writer (Admin) at our Carlyle location. This role supports the service department by opening/closing work orders, handling invoices, processing payments, and assisting with warranty and payroll administration.

The ideal candidate is detail-oriented with strong communication and computer skills, and enjoys a fast-paced, team-oriented environment. Redhead Equipment offers ongoing training opportunities, a competitive compensation package with benefits and a

Qualifications

• Duties focus on administrative support for service department activities.
• Requires strong organizational ability and attention to detail.
• Excellent communication skills are essential for internal and external stakeholders.

Responsibilities

• Open and close work orders in the service system.
• Collect invoices and process payments from customers.
• Assist with warranty administration and payroll administration.

Skills

Detail-oriented

Problem solving

Customer service

Verbal & written communication

Computer skills

Payment processing

Tools

Microsoft Office

Job description

E. Bourassa & Sons, a Redhead Equipment company, has an exciting career opportunity for a Service Writer (Admin) at our Carlyle location.

At Redhead Equipment, we do Whatever It Takes to meet the needs of our customers and have been doing so for over 75 years. We deliver the most dependable brands of agricultural, truck and construction equipment across 14 locations in Saskatchewan.

The Service Advisor (Admin) is the heartbeat of a fast-paced service department. The Service Advisor will provide administrative support to our service department by opening and closing work orders, collecting invoices, processing payments, assisting with warranty and payroll administration.

Key Abilities:

• Diligent and detail oriented with excellent organizational skills
• Demonstrated problem solving aptitude
• Must be customer focused with strong verbal and written communication skills
• Above average computer skills
• Assist customers with inquiries and processing payments

Ideal candidate will possess the following:

• A friendly, outgoing personality with strong customer service skills
• Excellent organizational and time-management abilities
• Attention to detail and strong computer skills
• Ability to work in a fast-paced, team-oriented environment
• Administrative experience is considered an asset, however we are excited to train the right individual who fits well within our team and is eager to grow within our organization.

Redhead Equipment offers on-going training opportunities, an industry leading compensation package including different benefit packages to meet your familys needs, a matching RRSP plan, and a positive and safe work environment.

Diversity and inclusion are an important priority for Redhead Equipment. We are committed to selections based on merit and encourage the full participation of all.