Front Desk & Service Admin — Automotive Shop (Full-Time)

Steinbachonline; Swift Current; Hybrid; CAD 38,000 - 58,000; Full time

Job summary

Janzen Ag and Auto is seeking a friendly Front Desk Receptionist / Service Administrator to join our Swift Current area shop. You will be the first point of contact for customers and support front office, service calls, billing and day-to-day administration.

This full-time role requires strong organizational and communication skills, comfort handling phones, scheduling, invoicing, and collaborating with technicians and vendors in a busy automotive environment.

Qualifications

• Previous experience in receptionist/administrative role is an asset.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service.
• Comfortable answering phones and dealing with customers professionally.
• Ability to multitask in a busy shop environment.
• Experience with Mitchell 1 and QuickBooks is an asset.
• Basic understanding of accounts payable and accounts receivable.
• Strong written and verbal communication.
• Ability to work independently while also being a team player.
• Dependable, punctual, and willing to take initiative.
• Previous experience in agricultural, automotive, equipment, or mechanical environment is an asset.

Responsibilities

• Greet customers and provide friendly, professional front-desk service.
• Answer incoming phone calls and direct inquiries to staff.
• Organize and schedule service calls and appointments.
• Create and update customer/service records.
• Prepare work orders, invoices, estimates, and service docs.
• Complete customer billing and process payments.
• Manage accounts receivable and accounts payable.
• Assist with general bookkeeping and administrative duties.
• Coordinate with technicians and suppliers to schedule work.
• Support month-end administrative and accounting procedures.

Skills

Front desk

Customer service

Organizational skills

Multitasking

Communication

Team player

Attention to detail

Tools

Mitchell 1

QuickBooks

Job description

Janzen Ag and Auto is seeking a friendly Front Desk Receptionist / Service Administrator to join our Swift Current area shop. You will be the first point of contact for customers and support front office, service calls, billing and day-to-day administration.

This full-time role requires strong organizational and communication skills, comfort handling phones, scheduling, invoicing, and collaborating with technicians and vendors in a busy automotive environment.