Service Writer

Autism Services; Raymore; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Pension plan

Health benefits

Dental care

Life insurance

Vision care

Paid time off

Store discount

Job summary

South Country Equipment Ltd. in Raymore, Saskatchewan, is hiring a service writer to be the service manager's right hand and keep the shop operating at peak efficiency.

You will open, maintain and complete repair work orders, assist in quoting, and interact professionally with customers in person and by phone while supporting warranty tasks. This full-time role offers training, growth, and paid overtime in a family-owned environment.

Qualifications

• 2–3 years of service writing or equipment dealer experience.
• Strong understanding of farm equipment and Saskatchewan agriculture.
• Excellent organization and communication abilities.
• Background in farming is a plus.

Responsibilities

• Opening, maintaining and completing repair work orders.
• Assist in the preparation of service quotes.
• Professional interactions with customers in-person and over the phone.
• Work with customer, internal and warranty work orders.
• Support service manager with administrative and customer related tasks.

Skills

Service writing

Equipment dealer experience

Farm equipment knowledge

Customer service

Team player

Job description

Application Information

Employer Name:
South Country Equipment Ltd.

Location: Raymore, SK
Apply by: August 31, 2026
Position type: Full-time, permanent

What is in it for you:

• Training and development opportunities
• Career growth opportunities
• A welcoming family owned and operated organization that puts individuals first
• Opportunity to represent John Deere and support growers in food production
• Utilizing John Deere and outside sourced professional training to support with continuous learning
• Autonomy to set you up for success and allow you to be part of the innovation within agriculture
• Paid overtime hours

What you'll do:

Our service writer is the service manager's right hand. You will be an integral part of ensuring the shop is operating at maximum efficiency by organizing and managing service work orders in a way to ensure minimal downtime. You will be tasked with building efficiencies and opening up capacity in the service department by streamlining administrative work. Your duties will include:

• Opening, maintaining and completing repair work orders
• Assist in the preparation of service quotes
• Professional interactions with customers in-person and over the phone
• Work with customer, internal and warranty work orders
• Support service manager with administrative and customer related tasks

What you bring:

• 2-3 years of service writing or equipment dealer experience
• Self-motivated individual who is driven to serve customers needs
• Understanding of farm equipment and the agriculture industry in Saskatchewan
• Above average computer aptitude
• Strong organization and communication abilities
• A background in farming would be considered an asset
• Works well in a team setting

Benefits

• Pension plan
• Health benefits
• Dental care
• Life insurance
• Vision care
• Paid time off
• Store discount