Accounts Receivable Specialist — Detail‑Driven, Growth‑Oriented

Hercules SLR Inc.; Dartmouth; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

5% Pension plan matching

Health and dental benefits

Training and development opportunities

Employee parking

Safety-first team culture

Job summary

Hercules Group of Companies in Dartmouth, Nova Scotia is hiring an Accounts Receivable Associate to join our Finance team. You will manage customer accounts, pursue delinquent balances, and post payments, while ensuring precise record-keeping and compliance with confidentiality standards.

The role requires a Grade 12 diploma and AR experience. Strong analytical skills, ERP and MS Office proficiency, and excellent communication are essential for success in this fast-paced environment.

Qualifications

• Grade 12 diploma or equivalent is required
• Previous accounts receivable experience, along with a background in an office role - ideally within a finance or accounting environment
• Demonstrated accuracy and commitment to data integrity, with strong attention to detail across all tasks
• Proficiency with ERP systems and the Microsoft Office Suite; comfort navigating financial software and adapting to new platforms
• Strong analytical and troubleshooting skills, with the ability to identify discrepancies and resolve them efficiently
• Excellent organizational and time management skills, with the ability to prioritize competing demands and meet deadlines in a fast-paced environment
• Strong written and verbal English communication skills, with the ability to communicate professionally and effectively with customers regarding outstanding balances, payment arrangements, and account inquiries
• Customer service mindset — professional, reliable, and responsive in all interactions
• High degree of discretion and confidentiality in handling sensitive financial information
• Legally entitled to work in Canada

Responsibilities

• Manage customer accounts receivable and maintain accurate account balances.
• Manage a portfolio of delinquent and overdue accounts, prioritizing high-value and aging balances.
• Make outbound calls and send emails to customers to follow up on outstanding payments.
• Handle customer objections, payment delays, and account concerns professionally.
• Negotiate payment arrangements and consistently follow up on customer payment commitments.
• Post and apply customer payments, including EFTs, cheques, credit cards, and other receipts.
• Reconcile customer accounts and resolve payment discrepancies, short payments, unapplied cash, and disputes.
• Maintain accurate records of customer communications, collection activities, payment commitments, and next steps.
• Work toward daily and weekly collections targets and KPIs while supporting month-end accounts receivable reporting and reconciliation.

Skills

Accounts receivable

Data entry

Customer service

Attention to detail

English communication

Problem solving

Time management

Education

Grade 12 diploma

Tools

ERP systems

Microsoft Office

Job description

Hercules Group of Companies in Dartmouth, Nova Scotia is hiring an Accounts Receivable Associate to join our Finance team. You will manage customer accounts, pursue delinquent balances, and post payments, while ensuring precise record-keeping and compliance with confidentiality standards.

The role requires a Grade 12 diploma and AR experience. Strong analytical skills, ERP and MS Office proficiency, and excellent communication are essential for success in this fast-paced environment.