AR & Collections Specialist — Cash Flow & Customer Care

Source Atlantic Limited; Saint John; Hybrid; CAD 48,000 - 62,000; Full time

Job summary

Source Atlantic Limited, based in Saint John, NB, seeks a Finance - Accounts Receivable (Collections) professional to manage a portfolio of commercial customer accounts, pursue timely payments and support cash flow objectives.

Reporting to the Credit Manager, you will collaborate with customers and internal teams to resolve discrepancies, maintain accurate records, and contribute to AR process improvements.

Qualifications

• University degree or college diploma in Accounting, Finance, Business Administration, or related field.
• CCP designation or willingness to pursue professional accreditation is an asset.
• Experience in accounts receivable, billing or related finance function; high-volume invoicing is a plus.
• Strong attention to detail, organization and ability to manage multiple priorities.

Responsibilities

• Manage collection activities for a portfolio of commercial customer accounts with timely follow-up on balances.
• Build and maintain positive customer relationships while balancing service and collection objectives.
• Resolve account issues (payment discrepancies, deductions, disputed invoices) with customers and internal teams.
• Support daily review and processing of orders on credit hold; ensure timely communication and resolution.
• Monitor accounts and payment trends; escalate credit risks as appropriate.
• Assist with customer onboarding (account setup, credit documentation, master data maintenance).
• Provide support in cash application, invoicing, reconciliations and other AR functions as required.
• Respond to inquiries for invoice copies, statements and payment processing.

Skills

Attention to detail

Organizational skills

Communication skills

Customer service

Analytical mindset

Education

University degree or college diploma in Accounting/Finance/Business Admin

CCP designation (Credit Institute of Canada)

Tools

Excel

ERP/accounting systems

Job description

Source Atlantic Limited, based in Saint John, NB, seeks a Finance - Accounts Receivable (Collections) professional to manage a portfolio of commercial customer accounts, pursue timely payments and support cash flow objectives.

Reporting to the Credit Manager, you will collaborate with customers and internal teams to resolve discrepancies, maintain accurate records, and contribute to AR process improvements.