Account Manager - Inside Sales

Sani Marc Inc; Calgary; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading sanitation solutions provider in Calgary is looking for an Internal Sales Account Manager. This role involves managing customer inquiries, expanding sales within a territory, and providing tailored hygiene solutions. Successful candidates will have a passion for customer service, at least 3 years of experience in sales, and strong problem-solving skills. A variety of employee benefits, including training reimbursements and insurance, are offered.

Benefits

Reimbursement of training and development activities

Group insurance coverage

Employee discount

Qualifications

• At least 3 years of experience in customer service or sales.
• Experience in sanitation would be a valuable asset.
• Have strong computer skills, especially with the Microsoft Office suite.

Responsibilities

• Respond to customer inquiries via phone, email, and video conferencing.
• Maintain follow-up with existing clients and identify new business opportunities.
• Provide personalized support to ensure customer satisfaction.

Skills

Team player

Strong problem-solving skills

Excellent organizational skills

Customer service experience

Strong computer skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Account Manager - Inside Sales

Emploi - Permanent Full-time - Sales Representative - internal

Telecommuting

As soon as possible Schedule : Monday to Friday (Day)

Description :

Sani Marc is currently seeking a professional Internal Sales Account Manager to join its Inside Sales team. This individual will be responsible for managing and expanding sales within an assigned territory while ensuring customers receive tailored hygiene and sanitation solutions that meet their specific needs.

Responsibilities

Main Responsibilities :

• Respond to customer inquiries via phone, email, and video conferencing to promote and sell products.
• Maintain rigorous follow-up with existing clients and identify new business opportunities.
• Develop in-depth knowledge of products and advise clients on the best solutions.
• Provide personalized support to ensure customer satisfaction and retention.

Customer Experience & Collaboration

• Analyze customer feedback to optimize the purchasing experience.
• Work closely with customer service, technical, and logistics teams to ensure a smooth and efficient service;
• Understand clients\' specific needs and recommend customized solutions.

Greet and assist customers who come into the store.

Ensure the store is clean, organized, and well-presented.

Requirements

To succeed in this role, you must :

• Be a true team player, demonstrate initiative, and have strong problem-solving skills in a proactive manner;
• Be motivated, passionate, and ready to work in a dynamic environment;
• Have excellent organizational skills, mastery of internal processes, and the ability to prioritize effectively;
• Have at least 3 years of experience in customer service or sales;
• Experience in sanitation would be a valuable asset;
• Have strong computer skills, especially with the Microsoft Office suite;
• Knowledge of CRM systems would be an asset.

Advantages

• Reimbursement of training and development activities
• Telemedecine
• Corporate events
• Group insurance coverage
• Talent referencing
• Employee discount
• Employer\'s participatory RRSP
• Employee Assistance Program
• Mobile holidays
• Gifts of recognition of seniority
• Life insurance
• Long Term Disability Insurance
• Medical and paramedical expenses insurance
• Dental insurance
• Social activities

Note

If you are a dynamic individual, focused on driving sales and ready to face challenges in a stimulating environment, we would be happy to meet you. Join our innovative team and contribute to the continued success of Sani Marc.

Disclaimer

• We are a growing company focused on employee well-being and talent development;
• You will benefit from our RRSP and DPSP programs with employer contributions;
• Employee health is a priority for us : we offer healthy living and reimburse part of the costs for physical activity memberships;
• We offer a comprehensive training program on our products and proven sales techniques.