Account Manager

Midland Transport; Dorval; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading transportation company in Quebec is seeking a Sales Representative to grow and maintain its customer base. Responsible for delivering superior customer service, the ideal candidate will have a Bachelor's degree, 3+ years of sales experience, and bilingual communication skills in French and English. This role offers a dynamic work environment with comprehensive benefits, including health plans and growth opportunities within the company.

Benefits

Flexible health, drug, dental, and vision plan

RRSP matching program

Employee & Family Assistance Programs

3 weeks' paid vacation

Maternity leave top-up program

Health & Wellness reimbursements

Qualifications

• Minimum of 3 years of sales experience preferably in transportation or courier industries.
• Strong communication and interpersonal skills are essential.
• Valid driver's license and ability to travel within sales territory.

Responsibilities

• Provide superior quality service to customers through every interaction.
• Identify and secure new customers while growing existing customer base.
• Build and maintain a strong sales pipeline and close opportunities.
• Plan and organize weekly call schedules to maximize territory growth.

Skills

Sales experience

Presentation skills

Negotiation skills

Problem-solving skills

Communication skills

Bilingual (French and English)

Education

Bachelor's Degree in Marketing or Business Administration

Job description

Job Description

In this role, you will be responsible for growing and maintaining our customer base through the best marketing strategies. You will ensure our customers receive exceptional customer service and support through effective communication, teamwork, and accountability. The role is based out of our Montreal location.

Benefits to Joining Midland

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Responsibilities

• Provide superior quality service to customers through every interaction
• Identify and secure new customers in your territory while growing existing customer base
• Build and maintain a strong sales pipeline and successfully close opportunities
• Develop and present transport solutions to customers, including pricing and corporate materials
• Plan and organize weekly call schedules to maximize territory growth and value
• Share marketplace intelligence with sales team and actively contribute during team calls and events

Qualifications

• You have a bachelor's Degree with a concentration in Marketing or Business Administration
• You have a minimum of 3 years of sales experience preferably in the transportation or courier industries
• You are proficient in both French and English (English is required: build and maintain a strong sales pipeline, 100% promote superior quality service)
• You are organized, confident and have a motivation to find solutions for customers
• You have strong presentation, negotiation, and problem-solving skills
• You have excellent communication and interpersonal skills
• You can travel within the sales territory
• You have a valid driver's license You have knowledge of transportation operations (Asset)

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About the Team

At Midland, we're not just moving freight - we're building the next generation of transportation. We've been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We're investing in technology to deliver measurable customer-focused solutions, and we're also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we're proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We're looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.