Customer Experience-Jobs in United States

Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions.

Founded in 1998, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world’s top brands and their customers.

We are an ambitious team of game changers who thrive on solving complex problems.

We are seeking an experienced, Corporate Accountant to join our expanding Accounting Shared Services Team. In this role, you will be responsible for recording all financial transactions and producing accurate financial reporting. You will also partner with the local Santiago team in building and reflecting the proper accounting practices for the entire organization.

Tasks and responsibilities

• Transaction recording (client invoicing, vendor bill recording, credit card transactions)
• Perform multiple account reconciliations.
• Ensure all accounting policies are being applied to the assigned subsidiaries.
• Assist with the transition of all accounting records to the new ERP software.
• Provide accounting standard reports and any other financial evaluations requested by management.
• Assist with special projects and analysis as needed.

Requirements and Qualifications

• 1+ years experience in Finance & Accounting.
• Minimum Bachelor’s degree in Finance or Accounting
• Advanced English is a requirement.
• Excellent communication skills and interpersonal skills at all levels.
• Excellent analytical skills.
• Skills in internal financial reporting, application of accounting principles, and internal control
• Proficient MS Office, incl. Excel, PowerPoint, Access Exceptional knowledge of accounting and cost control principles according to both US GAAP and IFRS.
• Hands-on experience transacting in multiple currencies required.
• Oracle NetSuite Oneworld experience is a plus.
• BPO background is a plus.
• Must live in Santiago or the surrounding areas.

What we offer

• Competitive salary and benefit package
• Opportunity to join a leading BPO company (Private) in high-growth mode globally
• Innovative, professional, and multinational working environment

Support Services Group is a CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.