Supervisor

TXAKOLI PTE. LTD.; Região Norte; Presencial; BRL 20 000 - 31 000; Tempo integral

Resumo da oferta

TXAKOLI PTE. LTD. is seeking a customer service role within the Restaurant to manage reservations, greet guests, and ensure smooth seating arrangements.

The incumbent will recognise regular guests and communicate preferences to the General Manager, while maintaining high cleanliness standards and assisting with training programs. The position also involves reporting complaints promptly, promoting the restaurant to build a loyal customer base, and participating in monthly stock takes for plates

Responsabilidades

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the General Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Assisting the General Manager in implementing and developing of training programs.
• Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.
• Perform miscellaneous job-related duties as assigned.

Descrição da oferta de emprego

• Take and schedule reservations.
• Greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the General Manger immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Assisting the General Manager in implementing and developing of training programs.
• Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.
• Perform miscellaneous job-related duties as assigned.