MANAGEMENT TRAINNEE

Pond Treasure3; Região Norte; Presencial; BRL 50 000 - 112 000; Tempo integral

Resumo da oferta

Pond Treasure3 in Brazil seeks a hands-on Restaurant Operations professional to support daily service, ensure food hygiene, monitor quality, and help manage opening and closing procedures.

You will assist in customer service, supervise staff, handle scheduling and training, control inventory, analyze sales, and contribute to profitability through teamwork and development opportunities.

Responsabilidades

• Assist in the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure compliance with food hygiene, safety, and sanitation standards.
• Monitor food quality, service standards, and customer satisfaction.
• Support opening and closing procedures of the outlet.
• Deliver excellent customer service and handle customer inquiries and feedback professionally.
• Resolve customer complaints promptly and effectively.
• Build positive relationships with customers to enhance dining experiences.
• Assist in supervising service and kitchen staff.
• Support staff scheduling, attendance tracking, and manpower planning.
• Participate in staff onboarding, training, and performance coaching.
• Promote teamwork and maintain a positive working environment.
• Monitor inventory levels and assist in stock ordering.
• Conduct stock counts and inventory reconciliation.
• Minimize wastage and support food cost control initiatives.
• Support outlet managers in achieving sales and operational targets.
• Analyze sales performance and prepare operational reports.
• Identify opportunities to improve productivity and profitability.
• Participate in structured training programs and cross-functional rotations.
• Learn leadership, operational management, and business planning skills.
• Undertake special projects assigned by management.

Descrição da oferta de emprego

Restaurant Operations

• Assist in the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure compliance with food hygiene, safety, and sanitation standards.
• Monitor food quality, service standards, and customer satisfaction.
• Support opening and closing procedures of the outlet.

Customer Service

• Deliver excellent customer service and handle customer inquiries and feedback professionally.
• Resolve customer complaints promptly and effectively.
• Build positive relationships with customers to enhance dining experiences.

Team Management

• Assist in supervising service and kitchen staff.
• Support staff scheduling, attendance tracking, and manpower planning.
• Participate in staff onboarding, training, and performance coaching.
• Promote teamwork and maintain a positive working environment.

Inventory & Cost Control

• Monitor inventory levels and assist in stock ordering.
• Conduct stock counts and inventory reconciliation.
• Minimize wastage and support food cost control initiatives.

Business Performance

• Support outlet managers in achieving sales and operational targets.
• Analyze sales performance and prepare operational reports.
• Identify opportunities to improve productivity and profitability.

Management Development

• Participate in structured training programs and cross-functional rotations.
• Learn leadership, operational management, and business planning skills.
• Undertake special projects assigned by management.