ServiceNow Lead Engineer

Cognizant; São Paulo; Presencial; BRL 180 000 - 300 000; Tempo integral

Resumo da oferta

Cognizant in São Paulo seeks a Lead Engineer - ServiceNow Solutions to design, develop, and support innovative ServiceNow-based solutions that align with business goals. You will collaborate with stakeholders, architects, and cross-functional teams to deliver scalable, high-quality outcomes.

The role emphasizes hands-on JavaScript development, integration work with REST APIs, and leadership of project delivery, mentoring engineers, and guiding best practices.

Qualificações

• Bachelor's degree in Computer Science, MIS, Business, or related field.
• 4–6 years of ServiceNow development, administration, and solution delivery.
• Hands-on JavaScript development on the ServiceNow platform.
• Experience with GRC/IRM and Service Portal development.
• Integrations using REST APIs, LDAP, Active Directory, JDBC, Integration Hub.
• Experience with UI Builder, Flow Designer, Configurable Workspace, Now Experience Framework, Flow Designer, and ATF.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to lead technical initiatives, manage complex issues independently, and deliver projects on time with high quality.
• Flexibility to occasionally work non-standard hours.

Responsabilidades

• Analyze requirements to design and implement ServiceNow solutions across functions.
• Lead development, testing, implementation, maintenance, and support of ServiceNow apps, modules, and integrations.
• Coordinate efforts, mentor team members, and ensure successful delivery.
• Develop and enhance ServiceNow capabilities using JavaScript, Flow Designer, Integration Hub, Service Portal, UI Builder, and custom scoped apps.
• Evaluate emerging technologies and recommend improvements to platform performance and outcomes.

Conhecimentos

JavaScript(ServiceNow)

Leadership

Stakeholder management

Analytical thinking

Communication

Problem-solving

Formação académica

Bachelor's degree in Computer Science / MIS / Business

Ferramentas

REST APIs

LDAP

Active Directory

Integration Hub

UI Builder

Flow Designer

ATF

Now Experience Framework

Configurable Workspace

Service Portal

Descrição da oferta de emprego

As a Lead Engineer - ServiceNow Solutions, you will make an impact by designing, developing, and supporting innovative technology solutions on the ServiceNow platform that enable business success across the organization. You will be a valued member of the ServiceNow Solutions Team and work collaboratively with business stakeholders, architects, developers, project managers, and cross-functional technology teams to deliver scalable, high-quality solutions that meet business objectives.

In this role, you will:

• Analyze business and system requirements to design and implement effective ServiceNow solutions across multiple business functions.
• Lead the development, testing, implementation, maintenance, and support of ServiceNow applications, modules, and integrations.
• Drive technical projects by coordinating efforts, assigning tasks, mentoring team members, and ensuring successful delivery.
• Develop and enhance ServiceNow capabilities using JavaScript, Flow Designer, Integration Hub, Service Portal, UI Builder, and custom scoped applications.
• Evaluate emerging technologies and recommend innovative solutions, best practices, and methodologies to improve platform performance and business outcomes.

What You Need to Have to Be Considered

• Bachelor's degree in Computer Science, Management Information Systems, Business, or a related field, or an equivalent combination of education, training, and experience.
• 4 to 6 years of experience in ServiceNow development, administration, and solution delivery.
• Strong hands-on experience developing with JavaScript on the ServiceNow platform.
• Experience with ServiceNow modules such as GRC/IRM and Service Portal development.
• Expertise in integrations using REST APIs, LDAP, Active Directory, JDBC, Integration Hub, and related technologies.
• Experience with Service Portal, UI Builder, Configurable Workspace, Now Experience Framework, Flow Designer, and Automated Test Framework (ATF).
• Strong analytical, problem-solving, communication, and stakeholder management skills.Ability to lead technical initiatives, manage complex issues independently, and deliver projects on time with high quality.
• Flexibility to occasionally work non-standard hours, including nights, weekends, and on-call support responsibilities.

These Will Help You Stand Out

• ServiceNow Certified Application Developer (CAD) certification.
• ServiceNow GRC/IRM certification or demonstrated expertise in governance, risk, and compliance solutions.
• ITIL Foundation certification.
• Experience with additional ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, or Customer Service Management.
• Experience leading enterprise-scale ServiceNow implementations and digital transformation initiatives.
• Proven ability to mentor engineers and provide technical leadership across development teams.
• Knowledge of project planning, software testing, system validation, and Agile development methodologies.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.