Senior Commercial Consultant

Jobtailor; Porto Alegre; Híbrido; BRL 120 000 - 180 000; Tempo integral

Resumo da oferta

Jobtailor in Porto Alegre seeks an experienced Account Manager to lead a portfolio of clients, focusing on relationship-building, cross-selling, and retention. You will manage revenue targets, expand merchant engagement, and demonstrate the value of our differentiated service.

You will identify new cross-selling opportunities, acquire new merchants, and collaborate with the Commercial team to explore market opportunities.

Qualificações

• Bachelor’s degree in a related field is required.
• Strong relationship-building, communication, and negotiation skills preferred.
• Experience in account management, acquiring, or merchant networks is valued.
• Knowledge of Selic rate, settlement fees, and receivables-advance rates is advantageous.

Responsabilidades

• Manage a portfolio of clients with focus on relationship management, cross-selling, and retention.
• Ensure revenue targets are achieved.
• Expand engagement with merchants and demonstrate the value of the service.
• Identify new cross-selling opportunities by understanding clients’ businesses and diversifying contacts.
• Acquire new merchants for the network.
• Adhere to the performance-driven operating model, strategic planning, daily execution, profitability, and consultative approach.
• Engage in consumer, trade marketing, and new retail partnership initiatives.
• Visit all clients, prioritizing portfolio rotation through in-person and remote engagement on business days.
• Record all interactions in Salesforce.
• Monitor market information to identify and develop opportunities with the Commercial team.
• Foster positive engagement with association leaders, creating strategic alliances.

Conhecimentos

Relationship-building

Communication

Negotiation

Account management

Cross-selling

Formação académica

Bachelor's degree in Business Administration, Marketing, Finance, Economics, or related field

Ferramentas

Salesforce

Descrição da oferta de emprego

• Manage a portfolio of clients with a focus on relationship management, cross-selling, and retention.
• Ensure revenue targets are achieved.
• Expand engagement with merchants in the portfolio and demonstrate the value of Pluxee’s differentiated service.
• Identify new cross-selling opportunities by understanding clients’ businesses and diversifying points of contact.
• Acquire new merchants for the Pluxee network.
• Ensure adherence to the performance-driven operating model, strategic planning, daily execution, profitability, consultative approach, and other core pillars.
• Engage in consumer, trade marketing, and new retail partnership initiatives.
• Visit all clients, prioritizing the agreed portfolio rotation through in-person and remote engagement on business days.
• Ensure all interactions are recorded in Salesforce.
• Monitor market information to identify and develop new opportunities in partnership with the Commercial team.
• Foster positive engagement with association leaders, creating strategic alliances and anticipating business-relevant information.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, or a related field.
• Strong relationship-building, communication, and negotiation skills are preferred.
• Knowledge of the acquiring market is preferred.
• Extensive experience in account management, working in commercial roles or related areas such as acquiring, financial services, merchant onboarding, and management of accredited merchant networks.
• Knowledge of calculations involving the Selic rate, settlement fees, and receivables-advance rates.
• Experience with retail negotiations, financial negotiations, and negotiations based on reciprocal commercial benefits.
• A personal vehicle is required.
• Availability to work both on-site and remotely, as required for client visits.

Core Competencies

Demonstrates expertise in account management and relationship building, with a strong focus on cross-selling and client retention. Proficient in financial negotiations and understanding of the acquiring market, ensuring strategic engagement with merchants and adherence to performance-driven models.

Highest-signal resume keywords

• Account Management
• Relationship Building
• Financial Negotiations
• Client Acquisition
• Salesforce Proficiency

Hard Skills

• Cross-Selling
• Merchant Onboarding
• Market Analysis
• Settlement Fee Calculations
• Receivables-Advance Rate Calculations

Soft Skills

• Communication Skills
• Negotiation Skills

Industry Keywords

• Acquiring Market
• Financial Services
• Trade Marketing
• Retail Partnerships
• Strategic Alliances

Tools & Technologies

• Salesforce