- Lead strategic organizational transformation projects
- Plan, lead, and oversee the implementation of the Change Management methodology
- Design integrated change strategies, including communication, training, sponsorship, resistance management, and sustainment
- Align business objectives, client needs, and change solutions
- Integrate focus group feedback and organizational listening tools to develop end-user-centered strategies
- Facilitate sessions with executive committees, sponsors, and key leaders
- Adapt language, deliverables, and strategy to each organization’s cultural and political context, except for materials, concepts, tools, methodologies, or names that are Prosci intellectual property
- Build trusted relationships and advise decision‑makers throughout the transformation
- Identify organizational barriers and change-related risks
- Propose corrective solutions and strategic adjustments based on data and client insights
- Lead retrospective and post‑project learning sessions
- Identify, resolve, and/or internally report incidents related to the account or service delivery, in accordance with Prosci values and Consulting guidelines
Requirements
- Prosci Certification in Change Management (required)
- Proven experience (5+ years) in organizational change management projects
- Experience with digital transformation, ERP, mergers and acquisitions, or restructuring projects
- Strong communication, negotiation, and influencing skills with senior stakeholders
- Experience in impact assessments, communication plans, and training plans
- Advanced English proficiency (preferred)
- Location: São Paulo and Fortaleza
- Bachelor’s degree in a related field (Communications, Psychology, Business Administration, Engineering, etc.)
- Proficiency in Microsoft 365, Teams, Miro, ADKAR dashboards, collaborative tools, and data visualization tools
Core Competencies
Demonstrates expertise in leading organizational transformation projects through effective Change Management methodologies, including communication, training, and stakeholder engagement. Proficient in utilizing data‑driven insights to propose strategic adjustments and build trusted relationships with decision‑makers.
Highest‑signal resume keywords
- Prosci Certification in Change Management
- Organizational Change Management Experience
- Digital Transformation Experience
- Strong Communication Skills
- Proficiency in Microsoft 365
ATS Optimization Keywords
Hard Skills
- Change Management Methodology
- Impact Assessments
- Communication Plans
- Training Plans
- Resistance Management
- Data Visualization
- Strategic Adjustments
- End‑User‑Centered Strategies
- Risk Identification
- Project Learning Sessions
Soft Skills
- Negotiation Skills
- Influencing Skills
- Relationship Building
- Adaptability
- Facilitation Skills
Certifications & Qualifications
- Prosci Certification in Change Management
Industry Keywords
- Organizational Transformation
- Digital Transformation
- ERP
- Mergers and Acquisitions
- Restructuring Projects
Tools & Technologies
- Microsoft 365
- Teams
- Miro
- ADKAR Dashboards
- Collaborative Tools