Sales Coordinator

D.A. Foods Industries; Região Norte; On-site; BRL 42,000 - 60,000; Full time

Job summary

D.A. Foods Industries in Brazil seeks an organized sales administrative assistant to support daily operations. You will handle customer profiles, manage portals for invoicing, process orders via email or phone, and coordinate with the sales team to resolve customer issues.

This role requires proficiency with ERP software and Microsoft Office, clear email communication, and the ability to respond promptly to client inquiries while maintaining accurate records and efficient admin processes.

Qualifications

• Experience using ERP systems and Microsoft Office is preferred.
• Ability to manage customer profiles and respond to queries.
• Proactive in handling invoicing and order processing via email/phone.

Responsibilities

• Handle customer profiles and portals for invoicing matters
• Process orders via email/phone
• Assist in sales department
• Answer client queries
• Coordinate with sales staff to address customer issues
• Manage invoicing and sales-related enquiries

Skills

ERP knowledge

Customer management

Tools

ERP software

Microsoft Office

Job description

• Handling external or internal communication or management systems
• Familiarise with ERP software and Microsoft office
• Take charge of customer profiles
• Handle customer portals for invoicing related matters
• Be able to write and reply emails accordingly
• Check sales email and follow up
• Managing clerical or other administrative staff
• Answer queries by clients & customers
• Managing invoicing and sales related enquiries
• Assist in sales department
• Process orders via email/phone
• Liaising with salesman regarding customer issues
• Other sales related ad-hoc duties