Sales Coordinator

KWB, LLC (Hotel Partners); Sales; Presencial; BRL 30 000 - 60 000; Tempo integral

Resumo da oferta

KWB Hotels in São Paulo is seeking an administrator to support the Area DOS/Director of Sales with guest communications and sales administration. You will handle phones, draft correspondence, and prepare sales contracts and reports.

This role involves creating rooming lists, ASAP reports, and aiding on proposals and event invitations while maintaining smooth paper flow within the sales area. The position requires reliability and timely, professional service.

Qualificações

• Experience with clerical and administrative tasks in a sales environment.
• Strong written and verbal communication skills.
• Ability to prepare simple correspondence and reports.
• Familiarity with contract preparation and rooming lists.

Responsabilidades

• Answering phones and ensuring inquiries are dealt with accurately and timely.
• Complete correspondence, reports and forms and prepare simple written correspondences.
• Prepare sales contracts within 24 hours of receiving original, using standard format.
• Create new files and monitor trace files per brand SOPs.
• Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information.
• Assist Area DOS/DOS/SM on proposals and special event invitations.
• Maintain timely and effective paper flow and communications within the sales area.

Descrição da oferta de emprego

BASIC PURPOSE: Assist Area DOS/Director of Sales/Sales Manager(s) in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.

ESSENTIAL FUNCTIONS:

• 1. Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner. (40%)
• 2. Complete correspondence, reports and forms as well as prepare simple written correspondences. (15%)
• 3. Prepare sales contracts within 24 hours of receiving original, using standard contract format set-up in PC. (10%)
• 4. Create new files and monitor trace files in accordance with brand SOP's. (10%)
• 5. Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information. (10%)
• 6. Assist Area DOS/DOS/SM on creative projects, such as proposals and special event invitations. (5%)
• 7. Maintain timely and effective paper flow and communications within the sales area. (5%)

Non- Essential Functions:

• 1. Perform special projects and participate in task forces and committees as requested and all other duties as assigned by the Area DOS/DOS/SM/GM or District Manager.
• 2. Assist guest with changes and special requests in person, as needed.
• 3. Input reservation directly into system.

KWB Hotels is in the business of acquiring, developing, owning, operating and managing premium select-service hotels.

Our goal is to excel in hotel property development and hotel property management.