Retail Sales Associate (Full / Part Time)

Roffe International Holdings Pte. Ltd.; Região Norte; Presencial; BRL 22 000 - 36 000; Tempo integral

Resumo da oferta

BUZUD is seeking a Retail Sales Associate to greet customers, guide them through health-monitoring devices, and demonstrate products live in-store. You will drive showroom targets through proactive upselling and cross-selling while ensuring a warm, consultative experience for seniors and caregivers.

You will also support app onboarding, basic device setup, and after-sales services including warranty registration and exchanges, while maintaining clean displays and accurate POS transactions.

Qualificações

• 1–3 years of experience in retail sales or customer service.
• Experience in consumer electronics or health tech is a plus.
• Comfortable teaching non-technical users.
• Strong communication and a compassionate, patient manner.

Responsabilidades

• Greet walk-in visitors, assess health goals, and recommend home-medical or wellness solutions.
• Conduct live demonstrations of smart devices (CGMs, ECG rings, oxygen monitors, BP cuffs).
• Meet sales KPIs through upselling and cross-selling of health accessories and consumables.
• Assist customers with app onboarding and device pairing on iOS/Android; basic troubleshooting.

Conhecimentos

Retail sales

Customer service

Tech setup

Communication

Formação académica

GCE 'O' Level/NITEC/Diploma

Ferramentas

POS systems

Descrição da oferta de emprego

Job Purpose

As a Retail Sales Associate at BUZUD, you are the face of our medical technology showroom. You provide a warm, consultative sales experience—guiding consumers, elderly users, and caregivers through smart health monitoring equipment, conducting live product demonstrations, and driving store targets.

Key Responsibilities

1. Consultative Sales & Product Demonstrations

• Customer Consultation: Greet walk-in visitors, assess their personal health goals, and recommend suitable home-medical or wellness solutions.

• Live Demonstrations: Conduct hands-on demonstrations of smart devices (e.g., Continuous Glucose Monitors [CGM], ECG smart rings, oxygen concentrators, blood pressure monitors).

• Target Achievement: Meet and exceed individual and showroom sales KPIs through proactive upselling and cross-selling of health accessories and consumables.

2. Customer Support & Tech Setup

• Assist customers with app onboarding (pairing devices with iOS/Android apps), hardware calibration, and basic troubleshooting.

• Explain health metrics and device maintenance clearly and patiently, especially to elderly clients.

• Handle after-sales services including warranty registration, product exchanges, and equipment rental coordination.

3. Showroom Operations & Visual Merchandising

• Maintain clean visual merchandising standards and an immaculate store environment.

• Ensure all interactive display and demonstration units are clean, fully charged, and functional.

• Process daily POS transactions accurately (cash and digital payments).

4. Inventory Management

• Monitor sales floor inventory and manage stock replenishment from the stockroom.

• Participate in regular stock counts, inventory audits, and report damage or discrepancies.

Requirements & Qualifications

Education

GCE 'O' Level, NITEC, Higher NITEC, or Diploma in any field.

Experience

1–3 years of experience in retail sales, hospitality, or customer service. Experience in consumer electronics, medical tech, or health/beauty retail is an advantage.

Tech Savviness

Comfortable operating smart device hardware and mobile health apps, with the ability to teach non-technical users.

Attributes

Compassionate, patient, strong communication skills, target-driven, and willing to work shifts on weekends.