ProdOps Engineer

Playtech Plc; São Paulo; Híbrido; BRL 90 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

Competitive compensation

Professional growth opportunities

Inclusive workplace

Resumo da oferta

Playtech is hiring a Product Operations Engineer for its new Brazilian office. You will join the POPTeam to monitor production systems, troubleshoot incidents, and manage release activities. The role requires Linux expertise, knowledge of network protocols, and experience with CI/CD pipelines.

English proficiency and Terraform skills are valued as you collaborate with global teams. You will participate in 24x7 on-call rotations for critical issues and contribute to ensuring SLO compliance while

Qualificações

• 2+ years of experience in L2 production application support.
• Strong Linux knowledge and hands-on experience.
• Understanding of HTTP(S), WebSocket, TCP/IP, DNS, firewalls, and load balancing.
• Experience with Kibana and Grafana for visualization.
• Experience with CI/CD tools and processes (Git, Jenkins, Argo CD).
• Intermediate English proficiency.
• Terraform usage.
• Programming or scripting in at least one language.

Responsabilidades

• Participate in release management flow: applications setup, update, configuration changes.
• Handle production problems and incidents.
• Process internal and external customers' requests and issues.
• Ensure services SLO meets target.
• Participate in 24×7 shift on-call rotation for critical production issues handling.

Conhecimentos

L2 production support

Linux

Troubleshooting

Monitoring metrics

CI/CD tooling

Programming/scripting

English proficiency

Terraform

Kibana

Grafana

HTTP(S) / WebSocket / TCP-IP

Formação académica

Ferramentas

Git

Jenkins

Argo CD

Terraform

Descrição da oferta de emprego

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.

Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Job Description

Ready to level up your career?

Playtech‘s POPTeamis looking for a proactiveProduct OperationsEngineerwith strong troubleshooting and investigation skills.

Your influential mission. You will...

• Participatein release management flow: applications setup, update, configuration changes
• Handle production problems and incidents
• Process internal and external customers' requests and issues
• Ensureservices SLO meets target
• Participate in 24×7 shift on-call rotation for critical production issues handling

Qualifications

Components for success. You...

• Have 2+ years of experience in L2 production application support
• Possess good Linux knowledge and hands‑on experience
• Understand network communications and protocols, including HTTP(S), WebSocket, TCP/IP, DNS, firewalls, and load balancing
• Bring strong troubleshooting and investigation skills
• Understand monitoring principles, alerting, performance, and healthiness metrics
• Have hands‑on experience with visualization tools, such as Kibana and Grafana
• Have experience using CI/CD tools and processes, including Git, Jenkins, and Argo CD
• Possess intermediate English proficiency or higher
• Experience of Terraform usage
• Programming/scripting on one of programming languages

Additional Information

Thrive in a culture that values...

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A commitment to innovation and excellence.
• A diverse and inclusive workplace where everyone is welcome.
• Comprehensive benefits and competitive compensation.

Join our team at Playtech's new Brazilian office, where we work together to support and enhance our live products and services. Be part of a global, dynamic and innovative team that values collaboration, continuous learning, and excellence.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.