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Jobtailor in Recife, Brazil seeks a process improvement professional to analyze, map and document organizational processes. You will identify bottlenecks, propose automation solutions, and design SOPs and BPMN flowcharts to boost efficiency across departments.
Key responsibilities include monitoring KPIs/OKRs and guiding change management to ensure smooth adoption of new procedures and standards throughout the organization.
Analyze, map and document all organizational processes.
Identify opportunities for improvement, automation and increased operational efficiency.
Mapping and Documentation: Identify how activities are carried out and create flowcharts (using notations such as BPMN) and Standard Operating Procedures (SOPs);
Identification of Bottlenecks: Analyze daily routines to detect failures, redundant steps or delays in operations;
Proposal of Improvements: Design solutions to optimize work, often involving automation of repetitive tasks or the implementation of new technologies;
Monitoring of Indicators: Track the performance of new processes using metrics, KPIs and OKRs to ensure the effectiveness of changes;
Change Management: Act as a bridge between different departments to ensure adoption of new procedures and compliance with organizational standards.
Demonstrates expertise in process analysis, mapping, and documentation, with a strong focus on identifying improvement opportunities and implementing automation solutions. Proficient in tracking performance metrics and facilitating change management across departments.