Operations Assistant – Interface

Jobtailor; São Paulo; Presencial; BRL 28 000 - 50 000; Tempo integral

Resumo da oferta

Jobtailor in São Paulo seeks an Operations Associate to monitor incoming requests and liaise with health plan providers. You will support admin teams with targeted analyses and help manage nationwide activities related to health plans and insurers.

Responsibilities include analyzing system reports, resolving issues via email, processing cancellations or complaints from the Operations team, and assisting the Ombudsman workflow to ensure smooth operations.

Qualificações

• High school diploma
• Basic Excel skills
• Reside in or be willing and geographically available to work in São Paulo, SP
• Strong verbal and written communication skills
• Excellent organizational skills
• Interest in developing a career in Operations

Responsabilidades

• Monitor and manage incoming requests, liaising with health plan providers
• Handle and conduct targeted analyses of matters referred by the Operations and Administrative teams
• Manage nationwide activities, focusing on the relationship between Allcare, health plan providers, and insurers
• Analyze reports from the internal system and resolve outstanding issues via email
• Complete cancellations and/or complaints submitted by the Operations team
• Support the handling of matters received through the Ombudsman’s Office

Descrição da oferta de emprego

• Monitor and manage incoming requests, liaising with health plan providers
• Handle and conduct targeted analyses of matters referred by the Operations and Administrative teams
• Manage nationwide activities, focusing on the relationship between Allcare, health plan providers, and insurers
• Analyze reports from the internal system and resolve outstanding issues via email
• Complete cancellations and/or complaints submitted by the Operations team
• Support the handling of matters received through the Ombudsman’s Office

Requirements

• High school diploma
• Basic Excel skills
• Reside in or be willing and geographically available to work in São Paulo, SP
• Strong verbal and written communication skills
• Excellent organizational skills
• Interest in developing a career in Operations

Core Competencies

Demonstrates strong organizational and communication skills while effectively managing relationships with health plan providers and insurers. Capable of conducting analyses and resolving issues in a timely manner within an operations-focused environment.

Highest-signal resume keywords

• Strong Verbal Communication Skills
• Strong Written Communication Skills
• Basic Excel Skills
• Organizational Skills
• Operations Management

Hard Skills

• Basic Excel Skills

Soft Skills

• Strong Verbal Communication Skills
• Strong Written Communication Skills
• Excellent Organizational Skills

Industry Keywords

• Health Plan Providers
• Operations
• Ombudsman’s Office
• Nationwide Activities
• Targeted Analyses