Operations Assistant

Crane Worldwide Logistica Do Brasil Ltda; Nova Friburgo; On-site; BRL 36,000 - 48,000; Full time

Job summary

Crane Worldwide Logistica Do Brasil Ltda is seeking an entry-level Logistics Assistant in Rio de Janeiro. The role focuses on supporting freight operations, billing processes, and proactive issue escalation.

You will handle shipment follow-ups, create shipments in the system, and assist with invoice proofs. Ideal candidates will be reliable, detail-oriented, motivated, and possess strong written and verbal communication skills.

Qualifications

• Dependability and ability to follow directions.
• Demonstrated accuracy and attention to detail.
• Motivated, goal oriented with proactive approach.
• Good written and oral communication skills.

Responsibilities

• Assist Freight Department with shipment follow up and track-and-trace.
• Create shipments in the operational system and process pre alerts.
• Assist Billing Department with packing and uploading proof of invoice.
• Escalate issues promptly to management when needed.
• Monitor exception reports and lifecycle milestones of shipments.

Skills

Dependability

Attention to detail

Motivation

Communication skills

Education

High school diploma or GED

Job description

Description

Essential Job Functions:

• Assist Freight Department with various tasks: shipment follow up / track and trace; creating shipments in the operational system; accepting pre alerts, issuing payment requisitions to vendors, among others;
• Assist Billing Department with various tasks: building Billing Packets, uploading “Proof of Invoice” in the operations system;
• Ensure that any issues that arise are escalated in an efficient manner to the management team;
• Proactively monitor exception reports milestones/missing pre-alerts within the life cycle of a shipment;
• Use the tools, checklist, and system as per assigned by the station management to ensure process quality and visibility;
• Report to the management team in advance about any process that is out of scope or process that needs to be addressed by the management team after regular working hours, holidays and/or weekend;
• Other duties as assigned.

Other Skills & Abilities:

• Dependability follows instructions, responds to management direction;
• Demonstrated accuracy and attention to detail;
• Motivated, goal oriented;
• Good written and oral communication skills.

EDUCATION AND EXPERIENCE:

• High school diploma or GED;
• 0 - 2 or more years industry related experience.