Junior Inside Sales Analyst

Jobtailor; São Paulo; Presencial; BRL 60 000 - 90 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a Customer Service and Inside Sales specialist to support enrollments in courses, training programs, and consulting services.

You will engage customers across in-person, phone, and digital channels, using CRM to drive B2B and B2C sales and improve enrollment conversion.

The role requires strong communication, proactive problem solving, and a customer‑centric approach to grow program participation.

Qualificações

• Experience providing customer service across in-person, phone, and digital channels.
• Strong sales skills for course and event enrollments.
• Experience in Inside Sales with CRM expertise.
• Experience in B2B and B2C sales.

Responsabilidades

• Provide customer service and support for course enrollments.
• Drive sales for course enrollments through digital channels.
• Maintain accurate CRM records and track customer interactions.

Conhecimentos

Customer Service Experience

Inside Sales

CRM Proficiency

B2B Sales Experience

B2C Sales Experience

Ferramentas

CRM software

Descrição da oferta de emprego

Provide customer service and support for enrollments in courses, training programs, international expeditions, and other consulting services

Requirements

• Experience providing customer service in person, by phone, and through digital channels
• Strong customer-facing sales skills for course and event enrollments
• Experience in Inside Sales, with CRM expertise
• Experience in B2B and B2C sales

Core Competencies

Demonstrates expertise in customer service and support for course enrollments and consulting services, with a strong focus on B2B and B2C sales strategies. Proficient in utilizing CRM systems to enhance customer interactions and drive sales.

Highest-signal resume keywords

• Customer Service Experience
• Inside Sales Expertise
• CRM Proficiency
• B2B Sales Experience
• B2C Sales Experience

ATS Optimization Keywords

Soft Skills

• Customer-Facing Sales Skills

Industry Keywords

• Course Enrollments
• Training Programs
• Consulting Services
• Digital Channels
• Phone Support
• In-Person Support