IT Assistant

Jobtailor; São Paulo; Presencial; BRL 39 060 - 58 032; Tempo integral

Resumo da oferta

Jobtailor in São Paulo, Brazil, seeks an IT support specialist to provide first-level technical help to employees, ensuring smooth operation of hardware and software resources. You will handle incoming tickets, perform maintenance, and maintain inventory control, while supporting the IT infrastructure.

The role requires a high school diploma, basic to intermediate Office Suite skills, and knowledge of networks, information security, as well as computer maintenance.

Qualificações

• High school diploma required.
• Knowledge of computer hardware and software.
• Experience in user support and helpdesk.
• Knowledge of computer maintenance, networks, and information security.
• Basic to intermediate Office Suite skills.

Responsabilidades

• Provide first-level technical support to employees.
• Ensure proper operation of equipment and technology resources.
• Handle support tickets.
• Perform preventive and corrective maintenance.
• Maintain inventory control.
• Support IT infrastructure.

Conhecimentos

Tech support

Ticketing

Hardware knowledge

Networking basics

Info security basics

Office suite

Formação académica

High school diploma

Descrição da oferta de emprego

Responsibilities

• Provide first-level technical support to employees.
• Ensure proper operation of equipment and technology resources.
• Handle support tickets.
• Perform preventive and corrective maintenance.
• Maintain inventory control.
• Support IT infrastructure.

Requirements

• High school diploma.
• Knowledge of computer hardware and software.
• Previous experience in user support and helpdesk.
• Knowledge of computer maintenance, networks, and information security.
• Basic to intermediate Office Suite skills.