Internal Sales Consultant II

Jobtailor; São Paulo; Presencial; BRL 30 000 - 50 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a customer-oriented professional to support field sales, manage orders, and maintain client records while addressing inquiries and quotations. The role emphasizes collaboration with the commercial team to sell near-expiry items and manage stock effectively.

The ideal candidate will have strong MS Office skills, sales techniques, and a focus on customer service to drive repeat business and strengthen client relationships in a dynamic environment.

Qualificações

• Experience in customer service and sales support.
• Ability to manage orders and quotations.

Responsabilidades

• Provide customer service and consultation; support field sales consultants with order acquisition.
• Maintain client portfolio and documentation with commercial details; perform periodic follow-ups to strengthen relationships.
• Sell short-dated medicines and damaged products in partnership with the commercial area to prevent stock expiry.
• Verify and process order information from portals and department documents.
• Complete sales according to policy; allocate store/warehouse based on client type and product taxation to optimize margins.
• Check orders to prevent returns.
• Coordinate with sales administration for credit limit and payment term analysis.
• Other activities related to the role.

Conhecimentos

Sales techniques

Customer service

Microsoft Office

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Responsibilities

• Provide customer service and consultation, support field sales consultants with order acquisition, resolve inquiries, respond to quotations, and handle sales-related matters;
• Keep the client portfolio and documentation up to date with commercial details discussed during service and perform periodic follow-up with clients to strengthen relationships and generate new sales;
• Work strategically in partnership with the commercial area (managers and external consultants) to sell short-dated medicines and damaged products to prevent items from expiring in stock;
• Verify and process information related to orders for release based on information from portals and department documents;
• Complete sales according to logistics and commercial policy, using the correct store/warehouse based on client type and product taxation to avoid negative margins;
• Perform the *checklist* of orders to prevent returns;
• Act as intermediary for requesting and updating clients’ financial documents for credit limit and/or payment term analysis with the sales administration department;
• Other activities related to the role.

Requirements

• Microsoft Office - Basic/Intermediate
• Sales techniques
• Customer service