Customer Success Manager

Fabri Holdings; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A dynamic content editing firm is seeking a motivated individual for a full-time Client Success position. The role offers remote work flexibility and involves onboarding clients, ensuring satisfaction, and managing multiple accounts in a fast-paced environment. Candidates should have experience in client success and sales, along with strong organizational skills. This position includes competitive commissions and opportunities for growth within a supportive team culture.

Serviços

Competitive commissions

Performance-based incentives

Work-from-home flexibility

Clear structure with defined goals

Qualificações

• Experience in a client success and sales role.
• Strong organizational skills and attention to detail.
• Ability to thrive in a fast-paced and performance-driven environment.

Responsabilidades

• Onboard clients with ideation calls to get them excited about the process.
• Make sure all clients are happy and always checking up on them.
• Manage multiple clients in a fast-paced environment.
• Consistently meet performance metrics related to sales and marketing.

Conhecimentos

Client relationship management

Sales skills

Organizational skills

Attention to detail

Performance-driven mindset

Descrição da oferta de emprego

Company Overview

We are a rapidly growing company specializing in Editing Content services. Our high-intent prospects mean we need motivated and detail-oriented individuals to coach our clients on how to navigate the idea creation and maintaining relationships. If you're experienced in a client success role and sales / influence and thrive in a fast-paced environment, we want you to join our dynamic team.

Position

Full-Time Client Success

Location

Remote (Work From Home)

Hours

Monday to Friday, 9AM - 5PM or 11 AM to 7PM Eastern Time

Compensation & Benefits

• Competitive commissions
• On-Target Earnings (OTE)
• Performance-based incentives
• Clear structure with defined goals
• Opportunity for growth with a competitive pay structure
• Work-from-home flexibility

Key Responsibilities

• Onboard clients with ideation calls to get them excited about the process
• Make sure all clients are happy and always checking up on them
• Follow up with clients to ensure they are enjoying their experience
• Manage multiple clients in a fast-paced environment
• Consistently meet performance metrics related to sales and marketing

Requirements

• Experience in a client success and sales role
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced and performance-driven environment
• Proven track record of being in sales and in a client success role

If you are a results-driven individual with sales and customer success experience, we'd love to hear from you!

How to Apply

Please submit your resume and a brief description of your relevant experience.