B2B Operations Specialist

Jobtailor

São Paulo

Presencial

BRL 134 000 - 201 000

Tempo integral

Há 5 dias

Torna-te num dos primeiros candidatos

Gerador de candidaturas

Recebe uma resposta deste empregador — um currículo e uma carta de apresentação adaptados exatamente ao que estão a contratar.

Ultrapassa os filtros ATS

Resumo da oferta

Jobtailor in São Paulo is seeking a data-driven Operations and BI professional to consolidate and monitor KPIs, prepare analyses, and support decision-making across Sales, Operations, and Finance. You will own HubSpot configurations for School Solutions, structure CRM data, and translate business needs into technical requirements.

The role emphasizes data-driven insights, dashboard development (Power BI/Looker Studio), and collaboration with cross-functional teams to optimize commercial

Qualificações

Bachelor’s degree completed or in progress in Business Administration, Engineering, Economics, Accounting, Technology, Management, or related fields
Experience in Operations, Business Operations, Sales, Finance, Processes, BI, or related areas
Knowledge of HubSpot, especially properties, pipelines, workflows, automations, and dashboards
Analytical mindset and ability to work with data
Intermediate or advanced Excel/Google Sheets skills
Ability to organize information, identify problems, and propose solutions
Strong communication skills and ability to work effectively with different teams
Strong organizational skills, prioritization, and deadline management
Proactive mindset, with the autonomy to identify opportunities for improvement
Ability to structure processes and translate business needs into practical solutions
Experience with Power BI, Looker Studio, or other data visualization tools
Knowledge of ERP systems and/or management platforms
Experience with sales processes and funnel management
Knowledge of financial KPIs, LTV, CAC, margin, or profitability
Experience with process improvement and automation projects
Knowledge of system integrations and APIs
Experience in B2B operations or serving corporate clients

Responsabilidades

Consolidate, analyze, and monitor operational and commercial KPIs
Prepare analyses and reports to support decision-making
Identify deviations, trends, risks, and opportunities for improvement
Support the development and maintenance of dashboards and management controls
Conduct analyses of performance, volumes, demand, costs, and results
Transform operational data into relevant insights for management
Support commercial operations through analyses, controls, and decision-making information
Serve as the functional HubSpot owner for School Solutions processes
Support the structuring and maintenance of CRM fields, properties, pipelines, and business rules
Translate the needs of the Sales and Operations teams into functional requirements for HubSpot enhancements
Monitor the quality and consistency of data recorded in the CRM
Support the development of KPIs and dashboards related to the sales funnel
Identify opportunities to improve and automate commercial processes
Support financial analyses related to operations and contracts with schools
Prepare and update controls, simulators, and analyses to support decision-making
Support analyses of commercial proposals, pricing, volumes, revenue, and profitability
Monitor billing, delinquency, and other financial KPIs related to operations
Identify inconsistencies and support the resolution of discrepancies between systems, controls, and financial information
Support the planning and monitoring of operational demands from partner schools
Identify and resolve operational inconsistencies
Liaise with internal teams and suppliers to ensure business continuity
Monitor deadlines, SLAs, and outstanding items through resolution
Support the management of operational requests and projects
Serve as a liaison between Operations, Sales, Finance, Technology, and other relevant teams
Support the identification of integration, data, or system issues
Define functional requirements for the enhancement of systems and tools
Work closely with Technology teams and system administrators on improvements, automations, and integrations
Participate in testing, validation, and the implementation of system enhancements

Conhecimentos

Data Analysis

KPI Development

Financial Analysis

Process Improvement

Sales Funnel Management

Formação académica

Bachelor’s degree in Business Administration, Engineering, Economics, Accounting, Technology, Management, or related fields

Ferramentas

HubSpot

Power BI

Looker Studio

ERP Systems

Management Platforms

Descrição da oferta de emprego

Consolidate, analyze, and monitor operational and commercial KPIs
Prepare analyses and reports to support decision-making
Identify deviations, trends, risks, and opportunities for improvement
Support the development and maintenance of dashboards and management controls
Conduct analyses of performance, volumes, demand, costs, and results
Transform operational data into relevant insights for management
Support commercial operations through analyses, controls, and decision-making information
Serve as the functional HubSpot owner for School Solutions processes
Support the structuring and maintenance of CRM fields, properties, pipelines, and business rules
Translate the needs of the Sales and Operations teams into functional requirements for HubSpot enhancements
Monitor the quality and consistency of data recorded in the CRM
Support the development of KPIs and dashboards related to the sales funnel
Identify opportunities to improve and automate commercial processes
Support financial analyses related to operations and contracts with schools
Prepare and update controls, simulators, and analyses to support decision-making
Support analyses of commercial proposals, pricing, volumes, revenue, and profitability
Monitor billing, delinquency, and other financial KPIs related to operations
Identify inconsistencies and support the resolution of discrepancies between systems, controls, and financial information
Support the planning and monitoring of operational demands from partner schools
Identify and resolve operational inconsistencies
Liaise with internal teams and suppliers to ensure business continuity
Monitor deadlines, SLAs, and outstanding items through resolution
Support the management of operational requests and projects
Serve as a liaison between Operations, Sales, Finance, Technology, and other relevant teams
Support the identification of integration, data, or system issues
Define functional requirements for the enhancement of systems and tools
Work closely with Technology teams and system administrators on improvements, automations, and integrations
Participate in testing, validation, and the implementation of system enhancements

Requirements

Bachelor’s degree completed or in progress in Business Administration, Engineering, Economics, Accounting, Technology, Management, or related fields
Experience in Operations, Business Operations, Sales, Finance, Processes, BI, or related areas
Knowledge of HubSpot, especially properties, pipelines, workflows, automations, and dashboards
Analytical mindset and ability to work with data
Intermediate or advanced Excel/Google Sheets skills
Ability to organize information, identify problems, and propose solutions
Strong communication skills and ability to work effectively with different teams
Strong organizational skills, prioritization, and deadline management
Proactive mindset, with the autonomy to identify opportunities for improvement
Ability to structure processes and translate business needs into practical solutions
Experience with Power BI, Looker Studio, or other data visualization tools
Knowledge of ERP systems and/or management platforms
Experience with sales processes and funnel management
Knowledge of financial KPIs, LTV, CAC, margin, or profitability
Experience with process improvement and automation projects
Knowledge of system integrations and APIs
Experience in B2B operations or serving corporate clients

Core Competencies

Demonstrates expertise in data analysis, operational performance monitoring, and the development of KPIs and dashboards to support decision-making. Proficient in HubSpot management, process improvement, and financial analysis within B2B operations.

Highest-signal resume keywords