Area Manager (Ninefresh)

Koufu Pte Ltd; Região Norte; On-site; BRL 259,000 - 415,000; Full time

Job summary

Koufu Pte Ltd is seeking an experienced Outlet Operations Manager to oversee multiple outlets, drive sales, and maintain high service standards. You will manage staff, promotions, inventory, and ensure food safety compliance across outlets.

The role emphasizes leadership, KPI achievement, and continuous improvement in daily operations to maximize profitability and guest satisfaction.

Qualifications

• Experience in outlet operations management.
• Proven track record of achieving sales targets.
• Strong leadership and people management skills.

Responsibilities

• Oversee operations of designated outlets and ensure profitability daily.
• Achieve monthly sales targets and monitor outlet performance.
• Oversee maintenance and minor renovations for outlets.
• Manage staff, product quality, customer service, and execution of promotions.
• Recruit and schedule manpower for optimal productivity.
• Lead and motivate staff to meet sales targets and customer satisfaction.
• Evaluate operations and propose improvements.
• Oversee inventory mix and stock levels in outlets.
• Assist Operations Manager with new product formulation.
• Review cleaning standards, food safety and sanitation regularly.
• Handle other related operational projects as needed.

Skills

Leadership

Staff management

Sales target achievement

Customer service

Inventory management

Promotions execution

Team motivation

Job description

• Location: Islandwide

• Experienced candidates and immediate starter will be preferred.

Duties and Responsibilities

• Oversee operations of designated outlets and ensure outlets' profitability and operational efficiency on a daily basis

• To achieve monthly sales target and monitor sales for designated outlets

• Oversee maintenance and minor renovation for designated outlets

• Responsible for staff management, product quality, maintaining excellent customer service standards, and execution of Advertising and Promotion programs

• Manpower recruitment and scheduling to achieve optimal productivity

• Lead and motivate outlet staff in achieving sales targets and customer satisfaction

• Evaluate the operations and procedures and suggest improvements

• Oversee and be responsible for inventory mix and stock level in respective outlets

• Assist the Operations Manager with new product formulation

• Regular review to improve cleaning standards, food safety and sanitation

• Any other related operational issues and projects as and when required