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JIN XUAN RESTAURANT PTE. LTD. in Brazil, Região Norte, is seeking an operations supervisor to assist in managing daily F&B operations and to supervise service staff. You will coordinate staff schedules, ensure smooth service, and maintain high customer service standards.
The role involves handling customer inquiries and complaints, assisting with cashiering, stock monitoring, training staff, and upholding hygiene and safety standards. 6-days work week including weekends and public holidays.
Assist in managing daily F&B operations.
Supervise and guide service staff.
Coordinate staff schedules and manpower deployment.
Ensure smooth and efficient service operations.
Maintain high customer service standards.
Handle customer enquiries, feedback and complaints.
Assist with cashiering and daily sales reconciliation.
Monitor stock levels and replenishment.
Train and coach new and existing staff.
Ensure cleanliness, food hygiene and workplace safety standards.
Take charge of operations in the Manager's absence.
Perform other duties assigned by Management.
Working Hours:6-days work week, including weekend & PH.