Analista de Suporte Microsoft Pleno

Proativa Inteligência em TI; Belo Horizonte; Presencial; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Support Analyst, where you will leverage your expertise in Microsoft environments to provide top-notch Level 2 support. This role involves optimizing Windows servers, managing Active Directory, and implementing security policies. You will work collaboratively across teams to ensure seamless integration of Microsoft solutions while maintaining technical documentation. If you are passionate about technology and eager to drive continuous improvements in operational efficiency, this is the perfect opportunity for you to make a significant impact in the IT sector.

Qualificações

• Solid experience with Windows Server and Active Directory.
• Proven experience in migration and upgrade projects of Microsoft environments.

Responsabilidades

• Provide Level 2 support for Microsoft environments including Active Directory and Microsoft 365.
• Collaborate with teams to ensure integration of Microsoft solutions.

Conhecimentos

Windows Server (2008-2022)

Active Directory

PowerShell

File Server

Print Server

DHCP

DNS

Hyper-V

Microsoft 365

Azure

Formação académica

Relevant certifications in support and Microsoft infrastructure

Ferramentas

System Center

VMware

Descrição da oferta de emprego

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This range is provided by Proativa Inteligência em TI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Provide Level 2 support for Microsoft environments, including Active Directory, GPO, File Server, SharePoint, Print Server, Microsoft 365, Exchange, DHCP, DNS, Hyper-V, Windows Server, Licensing, Radius, and Azure.

Participate actively in incident and problem resolution, applying effective solutions to ensure service continuity.

Configure, maintain, and optimize Windows servers (2008-2022) and related tools.

Implement and manage security and compliance policies using GPOs and other Active Directory tools.

Develop and lead migration and upgrade projects, ensuring data integrity and service continuity.

Collaborate with multidisciplinary teams to ensure integration of Microsoft solutions with other systems and platforms.

Maintain up-to-date technical documentation, including operational procedures and configuration guides.

Propose and implement continuous improvements aiming to reduce operational costs and increase resource efficiency.

Prerequisites

Solid experience with Windows Server (2008-2022) and related tools, with in-depth knowledge of:

Active Directory

PowerShell

File Server, Print Server, DHCP, DNS, HyperV

System Center

Advanced administration and support in Microsoft 365, including:

Office 365 Administrator

Exchange Online Administrator

Teams

Additional solutions including:

Exchange 2010 (MSTSC)

Experience with collaboration and communication tools.

Experience with Azure, especially in managing and supporting services.

Knowledge of network authentication via Radius.

Familiarity with virtualization, especially VMware.

General networking knowledge, including configuration and management of DHCP, DNS, and network infrastructure.

Proven experience in migration and upgrade projects of Microsoft environments, especially Active Directory, File Server, Print Server, DHCP, DNS, and HyperV.

Desirable

Relevant certifications in support and Microsoft infrastructure.
Additional experience with VMware and integration with Microsoft environments.
Knowledge of network security practices and advanced authentication solutions.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT System Training and Support

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