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Jobs Alley in Brazil's Região Norte seeks an experienced Administrative Supervisor to oversee daily office operations and lead the administrative team. The role coordinates with sales and operations on service agreements, bookings and schedules, and manages documentation, invoicing, and payroll inputs.
The ideal candidate has prior supervisory experience in administration, strong leadership and communication skills, and a proven ability to manage priorities and confidential information.
Oversee daily office administration and supervise the administrative team.
Develop and improve administrative procedures, documentation and filing systems.
Coordinate with sales and operations teams on service agreements, customer bookings and cleaning schedules.
Oversee the preparation of quotations, contracts, invoices and payment follow-ups.
Maintain employee records and coordinate attendance, leave and payroll inputs.
Manage office supplies, cleaning supply orders and supplier coordination.
Handle escalated customer enquiries and coordinate service issue resolution.
Prepare reports on administrative activities, outstanding payments and operational support matters.
Support management with recruitment coordination, onboarding and other assigned duties.
Previous experience in administration, including a supervisory or managerial role.
Experience in cleaning, facilities management or a related service industry is an advantage.
Strong leadership, communication and problem-solving skills.
Able to manage priorities, meet deadlines and coordinate across teams.
Proficient in Microsoft Office and comfortable using administrative systems.
Responsible, detail-oriented and able to handle confidential information professionally.
Ow Ting Ting (R2094613)
Jobs Alley Pte Ltd (21C0599)