Account Manager

SHEIN; São Paulo; On-site; BRL 60,000 - 90,000; Full time

Job summary

SHEIN is seeking an Account Manager in São Paulo to join our Seller Relations team. You will nurture relationships with sellers, provide guidance to improve sales, and ensure mutual growth across the SHEIN marketplace.

The role demands strong Excel skills, a results-driven mindset, and the ability to surpass KPIs. Fluency in English or Mandarin is a plus; marketplace experience is beneficial.

Qualifications

• Bachelor's degree or above
• Sales aptitude and ambition to constantly surpass your KPIs
• Logical and problem-oriented thinking
• Good analytical skill
• Proeficient in Microsoft Excel
• Advanced English or Mandarin is a plus
• Experience in Marketplace is a plus

Responsibilities

• Maintain and develop relationships with SHEIN sellers
• Provide guidance to sellers to improve sales performance
• Analyze seller data to drive growth on SHEIN marketplace
• Coordinate with internal teams to resolve seller issues
• Monitor key metrics and report insights to sellers and management

Skills

Sales

Account management

Analytical skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Excel

Marketplace experience

Job description

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future!

OUR ACCOUNT MANAGER TEAM:

The Account Manager team is responsible for maintaining and establishing the relationship between sellers and SHEIN, helping them to improve their sales. You will be part of an exciting team that provides support and guidance to sellers, ensuring mutual growth and success.

REQUIREMENTS:

• Bachelor's degree or above;
• Sales aptitude and ambition to constantly surpass your KPIs;
• Logical and problem-oriented thinking;
• Good analytical skill;
• Proeficient in Microsoft Excel;
• Advanced English or Mandarin is a plus
• Experience in Marketplace is a plus.

OUR VALUES:

• Take ownership
• Make Change

At Shein, we believe that diversity is the force that drives innovation. We are committed to creating an environment where all voices are heard, valued and respected. All our vacancies are inclusive for people with disabilities, women, black people, LGBTQIAPN+ community and all types of diversity.