Luxury Guest Experience Specialist

The Ritz-Carlton; Manama; On-site; BHD 18,000 - 24,000; Full time

Job summary

The Ritz-Carlton in Bahrain seeks a Guest Experience Expert to deliver exceptional service that makes every guest stay memorable. You will guide guests through their stay, address requests, and share local highlights while upholding the Gold Standards and brand values.

Role requires professionalism in appearance and communications, with a hands-on approach to duties and the ability to move actively throughout shifts. No related experience required, high school diploma or GED accepted.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver guest services to guide guests through their stay, taking the initiative to address requests and notes.
• Process operational needs, complete reports, and share highlights of the local area as part of the guest experience.
• Uphold The Ritz-Carlton Gold Standards and ensure professional appearance, confidentiality, and asset protection.

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton in Bahrain seeks a Guest Experience Expert to deliver exceptional service that makes every guest stay memorable. You will guide guests through their stay, address requests, and share local highlights while upholding the Gold Standards and brand values.

Role requires professionalism in appearance and communications, with a hands-on approach to duties and the ability to move actively throughout shifts. No related experience required, high school diploma or GED accepted.