Guest Experience Concierge

Westin Hotels & Resorts; Manama; On-site; BHD 3,500 - 6,000; Full time

Job summary

The Westin Hotels & Resorts in Manama, Bahrain, seeks a Guest Experience Expert to ensure seamless check-ins, personalized service, and memorable stays. You will move throughout the property, address guest requests, and support daily operations.

This non-management, full-time role emphasizes professionalism, confidentiality, and a proactive approach to guest satisfaction, with emphasis on safety and brand standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Take initiative to deliver a wide range of services that guide guests through their stay.
• Process operational needs, address guest requests, complete reports, or share highlights of the local area.
• Maintain professional appearance, follow company policies, and uphold quality standards.

Education

High school diploma or GED

Job description

The Westin Hotels & Resorts in Manama, Bahrain, seeks a Guest Experience Expert to ensure seamless check-ins, personalized service, and memorable stays. You will move throughout the property, address guest requests, and support daily operations.

This non-management, full-time role emphasizes professionalism, confidentiality, and a proactive approach to guest satisfaction, with emphasis on safety and brand standards.