Five-Star Guest Service Waiter/Waitress – Career Growth

RAFFLES; Manama; On-site; BHD 3,300 - 6,700; Full time

Job summary

RAFFLES Bahrain is seeking a guest-focused waiter/waitress to join our luxury team. You will ensure proper uniform standards, deliver an enjoyable dining experience, and maintain up-to-date knowledge of menus and daily specials.

You will also handle guest needs, assist in outlet preparation, and uphold HACCP and safety procedures. We expect 1–2 years of five-star hotel experience, excellent communication skills, and the ability to work under pressure.

Qualifications

• Secondary school education completed.
• Hospitality-related degree or diploma.
• Minimum of 1-2 years experience as a waiter/waitress in a five-star hotel.
• Advanced level of Business English; proficiency in a second language such as Arabic.
• Excellent food & beverage knowledge.
• Ability to work well under pressure.
• Excellent attention to detail.
• Previous experience in the Middle East.
• Experience with Fire & Life safety systems.

Responsibilities

• Ensure correct uniform standards are followed at all times.
• Provide an enjoyable beverage dining experience by following the outlet sequence of service.
• Maintain knowledge of the restaurant menu and daily specials.
• Be familiar with beverage service, stemware, and garnishes.
• Anticipate and service guests' requirements at all times.
• Prepare outlet for service according to SOPs or manager instructions.
• Keep service stations cleared and re-stocked during service.
• Serve and clear food and beverage items professionally.
• Present menus and explain items and specials of the day.
• Assure guest satisfaction and report problems and resolutions to a manager.

Skills

Communication

Interpersonal skills

Food & beverage knowledge

Work under pressure

Attention to detail

Education

Secondary school education

Hospitality degree or diploma

Job description

RAFFLES Bahrain is seeking a guest-focused waiter/waitress to join our luxury team. You will ensure proper uniform standards, deliver an enjoyable dining experience, and maintain up-to-date knowledge of menus and daily specials.

You will also handle guest needs, assist in outlet preparation, and uphold HACCP and safety procedures. We expect 1–2 years of five-star hotel experience, excellent communication skills, and the ability to work under pressure.