Group Sales & Reservations Coordinator

The Ritz-Carlton; Manama; On-site; BHD 9,000 - 13,000; Full time

Benefits offered by this job

The Ritz-Carlton career development

Job summary

The Ritz-Carlton in Manama, Bahrain, seeks a Group Reservations/Sales Support professional. You will assist Sales Executives and managers, maintain accurate files, and manage group reservations, billing and visa tasks to ensure seamless service for bookers, guests, and planners.

Ideal candidates have 2+ years in hospitality, proficiency with MARSHA/Opera, and strong Excel/Outlook skills, with English fluency and a preference for Arabic.

Qualifications

• Must have 2+ years in hospitality supervisory or group reservations roles.
• Experience with Ritz-Carlton standards and reservation systems (MARSHA/Opera).
• Proficiency in Outlook and Microsoft Excel required.

Responsibilities

• Provide admin support for Sales Executives and Directors of Sales and Distribution.
• Ensure accurate filing and a traceable follow-up system for sales staff.
• Prepare, distribute and file meeting minutes and reports.
• Manage group reservations, billing and visa processes as needed.
• Maintain group profiles, updates to market segmentation and block status.
• Communicate group requirements to CCS and Front Office teams.
• Assist in monthly/annual hotel reports and budget prep.

Skills

Reservation systems

Outlook

Excel

English fluency

Hotel experience

Arabic (adv)

Education

College degree

Tools

MARSHA

OPERA

Job description

The Ritz-Carlton in Manama, Bahrain, seeks a Group Reservations/Sales Support professional. You will assist Sales Executives and managers, maintain accurate files, and manage group reservations, billing and visa tasks to ensure seamless service for bookers, guests, and planners.

Ideal candidates have 2+ years in hospitality, proficiency with MARSHA/Opera, and strong Excel/Outlook skills, with English fluency and a preference for Arabic.