Guest Experience Champion

Sheraton Hotels & Resorts; Manama; Presencial; BHD 8000 - 12.000; Jornada completa

Descripción de la vacante

Sheraton Hotels & Resorts in Manama seeks a Guest Experience Expert to greet and assist guests, ensuring a smooth check-in and check-out experience. You will handle guest requests, coordinate with hotel departments, and support daily operations to deliver memorable stays.

The role requires reliability, professional appearance, and the ability to move around the hotel; educational requirements are a high school diploma or GED with no prior experience necessary.

Formación

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Assist guests with check-in and check-out processes.
• Respond to guest requests and address complaints promptly.
• Coordinate with other hotel departments to fulfill guest needs.
• Prepare reports and document daily activities.
• Provide local area recommendations to enhance guest experience.

Conocimientos

Guest service

Communication

Team player

Educación

High school diploma or GED

Descripción del empleo

Sheraton Hotels & Resorts in Manama seeks a Guest Experience Expert to greet and assist guests, ensuring a smooth check-in and check-out experience. You will handle guest requests, coordinate with hotel departments, and support daily operations to deliver memorable stays.

The role requires reliability, professional appearance, and the ability to move around the hotel; educational requirements are a high school diploma or GED with no prior experience necessary.