Coordinator Customer Service

Hapag-Lloyd AG; Manama; Presencial; BHD 9000 - 13.000; Jornada completa

Descripción de la vacante

Hapag-Lloyd AG in Manama, Bahrain is seeking a Coordinator Customer Service to join our team. You will ensure correct release documents are issued to customers against collection revenues and handle export/import inquiries.

The role requires shipping and logistics industry experience with a strong customer service orientation, proficiency with SAP and MS Office, and the ability to work under pressure to process data accurately.

Formación

• Shipping and logistics industry experience with customer service orientation.
• Experience with import/export documentation and payment collections.
• Experience with SAP and MS Office workflows.

Responsabilidades

• Ensure correct release documents are issued to customers against collection revenues.
• Handle export and import related inquiries.
• Support import/export documentation and payment processes.

Conocimientos

Shipping & logistics experience

Customer service

SAP

MS Office

Herramientas

SAP

MS Office

Descripción del empleo

We are looking for a Coordinator Customer Service to join our Customer Service team, based in Manama, Bahrain. The Coordinator Customer Service is responsible for ensuring correct release documents are issued to customers against collection revenues, and handling export and import related inquiries.

SAP MS Office Customer Service

• Hapag-Lloyd AG wants shipping and logistics industry experience combined with customer service orientation.
• Expect tasks involving import/export documentation, payment collections, and user application systems like SAP.
• Requires strong problem-solving skills and the ability to process data under pressure.