Vice President, Benefits Administration, Strategy & Delivery

BNY; Brussel; On-site; EUR 65,000 - 90,000; Full time

Job summary

BNY is seeking a Benefits Senior Coordinator to manage the renewal cycle across our European footprint, aligning with the Global Benefits Strategy and ensuring compliance with local legislation. The role covers data provision for brokers, policy governance, and close collaboration with Payroll.

The position requires multilingual communication, strong project management, and experience with third-party vendors.

Qualifications

• Ideally fluent in Polish, English, Dutch, French, German
• Financial Services experience an advantage
• Excellent written and verbal communications skills with strong attention to detail
• Advanced use of Word, Excel and PowerPoint
• Strong project management and organizational skills, meeting deadlines and plans
• Experience managing and building relationships with third party outsourced service providers/vendors
• Ability to work independently with limited day-to-day supervision

Responsibilities

• Managing the benefits renewal cycle across our European Bank aligned with the Global Benefits Strategy and ensuring timely renewals in line with legislation
• Maintain knowledge of local best practices in benefits design and delivery; conduct regional benchmarking
• Provide accurate insurance renewal data to brokers and support complex benefits queries
• Coordinate benefits changes with Payroll and resolve payroll-related questions
• Ensure internal policies are up-to-date and compliant with legislation; address policy gaps
• Manage relationships with benefits vendors and monitor KPIs and SLAs
• Develop and maintain Benefits and Wellbeing communications across internal channels

Skills

Polish

English

Dutch

French

German

Communication

Project management

Independent working

Tools

PowerPoint

Excel

Word

Job description

• Managing the benefits renewal cycle across our European Bank* aligned with the Global Benefits Strategy, ensuring all benefits are renewed timely and in-line with legislation
• Maintain knowledge of local best practice in the design and delivery of benefits and manage external benchmarking for the region.
• Provision of accurate insurance renewal data as required by brokers
• Day-to-day management of benefits arrangements including acting as the point of escalation for complex benefits and pension queries
• Ensure that relevant internal policies are reviewed regularly and are up-to-date and comply with legislation changes ensuring that current policy gaps are filled
• Assist in managing the Polish Social Fund; the annual budget in line with legislation, reviewing income groups and the annual income declaration process
• Implement and coordinate benefits changes with Payroll and managing and resolving benefits related payroll queries
• Adhere to internal Third-Party Governance requirements and working with vendors as required
• Managing relationships with benefits vendors and third-party suppliers, holding regular meetings to review action logs, monitor performance against agreed KPIs and SLAs, and to ensure compliance with vendor assessments
• Design, review and maintain Benefits and Wellbeing communication materials as required across various internal channels
• Ensure Benefits processes are fully documented to adhere to internal compliance requirements
• Day-to-day management of People Solutions Team queries portal ensuring all benefits queries are dealt with quickly and efficiently and within the required SLAs
• Support Wellbeing Team as required including support with onsite wellbeing events and in-house services
• EB locations: Poland, Belgium, Luxembourg, Germany, Italy, Spain, France, Denmark

Job Description

• Managing the benefits renewal cycle across our European Bank* aligned with the Global Benefits Strategy, ensuring all benefits are renewed timely and in-line with legislation
• Maintain knowledge of local best practice in the design and delivery of benefits and manage external benchmarking for the region.
• Provision of accurate insurance renewal data as required by brokers
• Day-to-day management of benefits arrangements including acting as the point of escalation for complex benefits and pension queries
• Ensure that relevant internal policies are reviewed regularly and are up-to-date and comply with legislation changes ensuring that current policy gaps are filled
• Assist in managing the Polish Social Fund; the annual budget in line with legislation, reviewing income groups and the annual income declaration process
• Implement and coordinate benefits changes with Payroll and managing and resolving benefits related payroll queries
• Adhere to internal Third-Party Governance requirements and working with vendors as required
• Managing relationships with benefits vendors and third-party suppliers, holding regular meetings to review action logs, monitor performance against agreed KPIs and SLAs, and to ensure compliance with vendor assessments
• Design, review and maintain Benefits and Wellbeing communication materials as required across various internal channels
• Ensure Benefits processes are fully documented to adhere to internal compliance requirements
• Day-to-day management of People Solutions Team queries portal ensuring all benefits queries are dealt with quickly and efficiently and within the required SLAs
• Support Wellbeing Team as required including support with onsite wellbeing events and in-house services
• EB locations: Poland, Belgium, Luxembourg, Germany, Italy, Spain, France, Denmark

Key Skills

• Ideally fluent in Polish, English, Dutch, French, German
• Financial Services experience an advantage
• Excellent written and verbal communications skills with strong attention to detail
• Advanced use of Word, Excel and PowerPoint
• Strong project management and organizational skills, working effectively to deadlines and project plans
• Experience of managing and building effective working relationships with third party outsourced service providers/vendors
• Ability to work independently with limited day-to-day supervision