HR Operations Specialist

Spring Professional Belgium; Brussel Hoofdstad; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary package

Fringe benefits

Job summary

Spring Professional Belgium is seeking an HR Operations Specialist focused on pensions and employee insurances. You will serve as the internal expert, advising employees and HR colleagues, while driving process improvements across benefits and retirement planning.

You’ll partner with Payroll, brokers and insurers, coordinate retirement simulations and support life-event scenarios, ensuring a compliant and smooth employee experience.

Qualifications

• Bachelor's or Master's degree in HR, Business Admin, Finance, Law or related field (or equivalent experience).
• 7–10 years of experience in HR Operations, Employee Benefits, Payroll, Pension Administration, Insurance or similar HR specialist role.
• Strong knowledge of Belgian social legislation, employee benefits and pension processes.
• Experience handling sensitive employee cases with professionalism, empathy and confidentiality.
• Comfortable collaborating with insurers, brokers and external stakeholders.
• Excellent analytical, organisational and communication skills.
• Strong Excel skills and experience with HRIS systems (SAP SuccessFactors, SAP HR, Workday or similar).
• Fluent in Dutch or French with professional working knowledge of the other national language. English is a plus.

Responsibilities

• Act as the primary point of contact for pension, group insurance and disability insurance matters.
• Support and advise employees throughout long-term sickness and disability cases.
• Manage insurance claims and coordinate with Payroll, HR Business Partners, insurance brokers and insurance companies.
• Guide employees approaching retirement, prepare retirement simulations and organise retirement meetings.
• Build strong relationships with internal and external stakeholders to ensure a smooth employee experience.
• Review and optimise HR processes, documentation, communications and knowledge articles.
• Identify opportunities for automation, simplification and continuous improvement.
• Contribute to HR projects related to pensions, employee benefits and employee experience.

Skills

Bachelor's degree

Master's degree

HR Operations

Employee Benefits

Pension Administration

Insurance

Excel

HRIS systems

SAP SuccessFactors

SAP HR

Workday

Analytical skills

Communication skills

Dutch

French

English

Education

Bachelor's degree

Master's degree

Tools

SAP SuccessFactors

SAP HR

Workday

Job description

? We're Hiring | HR Operations Specialist - Pension & Employee Insurances

Are you an experienced HR professional with a passion for employee benefits, pensions and process improvement? Do you enjoy combining operational excellence with expert advice while making a real difference in the employee experience?

We're looking for an HR Operations Specialist - Pension & Employee Insurances to join our client's HR team.

Your role

As the internal expert on pensions and employee insurances, you'll be the trusted advisor for employees, HR colleagues and external partners. You'll ensure that employees receive the right support throughout important life events such as long-term illness and retirement, while continuously improving HR processes and services.

What you'll do

• Act as the primary point of contact for all pension, group insurance and disability insurance matters.
• Support and advise employees throughout long-term sickness and disability cases.
• Manage insurance claims and coordinate with Payroll, HR Business Partners, insurance brokers and insurance companies.
• Guide employees approaching retirement, prepare retirement simulations and organise retirement meetings.
• Build strong relationships with internal and external stakeholders to ensure a smooth employee experience.
• Review and optimise HR processes, documentation, communications and knowledge articles.
• Identify opportunities for automation, simplification and continuous improvement.
• Contribute to HR projects related to pensions, employee benefits and employee experience.

What we're looking for

• Bachelor's or Master's degree in Human Resources, Business Administration, Finance, Law or a related field (or equivalent experience).
• 7-10 years of experience in HR Operations, Employee Benefits, Payroll, Pension Administration, Insurance or a similar HR specialist role.
• Strong knowledge of Belgian social legislation, employee benefits and pension processes, or the ability to quickly build this expertise.
• Experience handling sensitive employee cases with professionalism, empathy and confidentiality.
• Comfortable collaborating with insurers, brokers and external stakeholders.
• Excellent analytical, organisational and communication skills.
• Strong Excel skills and experience working with HRIS systems (SAP SuccessFactors, SAP HR, Workday or similar) are an advantage.
• Fluent in Dutch or French with a professional working knowledge of the other national language. English is a plus.

What we offer

• A challenging and impactful role within a people-focused HR organisation.
• The opportunity to become the subject matter expert in pensions and employee insurances.
• A collaborative environment where continuous improvement and innovation are encouraged.
• A varied role with close collaboration across HR, Payroll and external partners.
• Hybrid working and a healthy work-life balance.
• A competitive salary package with attractive fringe benefits.

? Location: Brussels

? Contract: Temporary assignment - 6 months (starting September 1st)