Technical Support Engineer - Mechelen

Keyence; Antwerpen; On-site; EUR 45,000 - 75,000; Full time

Benefits offered by this job

Relocation support to Belgium

Extensive product training

Career progression and internal growth

Hospitalization and group insurance

Public transport reimbursement

Job summary

KEYENCE Corporation is seeking a Technical Support Engineer in Belgium to become a technical expert across a product line. You will collaborate closely with Sales Engineers, delivering expert guidance on product usage and troubleshooting via multiple channels.

The role includes creating training materials, delivering technical training to colleagues and clients, and contributing to new product launches through on-site sessions and go-to-market activities.

Qualifications

• Bachelor's degree in engineering or related field is preferred.
• Business proficiency in English is required.
• Driver's license is required.
• Willingness to travel up to 20–30% per year within Europe.
• Good problem solving and communication skills; programming experience is an advantage.

Responsibilities

• Support KEYENCE Sales Engineers with product specifications and troubleshooting via email, phone, face-to-face or video.
• Provide technical training for colleagues and clients.
• Create training materials for Sales Engineers and clients.
• Contribute to new product launches by preparing training content and conducting on-site sessions.

Skills

English proficiency

Driving license

Programming experience

Travel willingness

Problem solving

Education

Bachelor's degree in engineering

Job description

Short description

As a Technical Support Engineer, you will become a key technical expert in all products belonging to one of our product lines. You will work in close partnership with our Sales Engineers, providing support and expertise on the usage of our products. The team you join plays a pivotal role not only in problem-solving, but also in bringing new products and updates to market and being an internal technical trainer for your colleagues.

About us

KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!

Position Summary

As a Technical Support Engineer, you will become a key technical expert in all products belonging to one of our product lines. You will work in close partnership with our Sales Engineers, providing support and expertise on the usage of our products. The team you join plays a pivotal role not only in problem-solving, but also in bringing new products and updates to market and being an internal technical trainer for your colleagues.

What will be your responsibilities?

• Supporting KEYENCE Sales Engineers regarding product specifications, product capabilities or troubleshooting. The support will be done via email, phone, face-to-face or video.
• Performing technical training for colleagues and clients.
• Creating supporting and training material for Sales Engineers and Clients.
• Actively contribute to new product launches by preparing training content, sharing technical knowledge, and conducting on-site training sessions as part of our go-to-market strategy.

What do we require?

• Minimum Bachelor’s degree in an engineering-related field is preferred
• Business proficiency in English
• Driving license is required
• Willingness to travel up to 20–30% per year within Europe.
• Good problem solving and communication skills
• Experience in programming is an advantage
• Strong willingness to learn and grow within a high-tech environment.

What do we offer?

• Competitive Salary and bonus system
• Relocation Support to Belgium
• Extensive product training
• Clear career path and “promoting from within” culture
• Hospitalization, Group Insurance, Meal vouchers & Eco-cheques
• Public Transportation Reimbursement
• Paid overtime
• International environment, open communication and continuous learning

Forbes
The World's Most Innovative CompaniesTOP1002011-2018
Top100 for 8 consecutive years since its inception
Boston Consulting Group's Value Creators Rankings
Top 50 2014-2022 #49 in 2022
Top 50 for 9 consecutive years
KEYENCE -KEYof SCIENCE