Technical Support Engineer High Tech

Resolvo Engineering B.V.; Antwerpen; In loco; EUR 50.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

13th-month salary

Performance bonus scheme

Relocation package

High-spec laptop

Company smartphone

Pension contribution

Ongoing technical training

Descrizione del lavoro

Resolvo Engineering B.V. in Mechelen is seeking a Technical Support Specialist to become the internal product authority for sales teams and industrial clients across Europe.

An intensive 4–6 week training program will cover the product catalog, software applications, and real-world use cases from the ground up. You will handle complex inquiries, perform hands-on troubleshooting in the on-site lab, deliver demos and training, and travel about 30% of the time to support customers and participate

Competenze

• Bachelor's degree in engineering, physics, electronics, applied sciences, or a related discipline.
• 0-2 years of experience.
• Fluent English in writing and speaking; additional European language is a plus.
• Based in or near Mechelen/Brussels or willing to relocate with relocation package provided.
• Curious, organized, and interested in growing into a senior product specialist or application engineer.

Mansioni

• Handle complex customer inquiries and guide European clients and sales engineers through product selection, installation setups, and production line integration.
• Hands-on troubleshooting in the on-site lab using real hardware and software to diagnose root causes.
• Demo and training delivery; lead technical walkthroughs and train incoming sales reps on new hardware releases.
• Travel across Europe (~30%) for customer visits, trade shows, and product launch workshops.

Conoscenze

Fluent English

Communication

Willing to travel

Formazione

Bachelor's degree in engineering, physics, electronics, applied sciences, or related discipline

Descrizione del lavoro

Technical Support Engineer High Tech

Location: Mechelen | Start date: ASAP / by agreement

About the Role

Looking to build a long-term technical career without getting stuck behind a basic helpdesk screen?

Our client a global manufacturer of high-precision industrial sensors, measurement equipment, and vision systems is hiring a Technical Support Specialist for their European headquarters in Mechelen.

In this role, you'll serve as the internal product authority for sales teams and industrial clients across Europe. You don't need years of hands-on sensor or optics experience to start: you'll begin with an intensive 4 to 6-week training program covering the product catalog, software applications, and industrial use cases from the ground up.

What You'll Do

• Handle complex customer inquiries: Guide European clients and internal sales engineers through product selection, installation setups, and production line integration.
• Hands-on troubleshooting: Replicate technical faults in the on-site lab using real hardware and software to diagnose root causes.
• Demo and training delivery: Lead technical walkthroughs, run product demos for high-stakes client meetings, and train incoming sales reps on new hardware releases.
• European travel (~30%): Join local teams across Europe for key customer visits, trade shows, and product launch workshops (typically short 1-3 day trips).

Candidate Profile

We are looking for someone who genuinely enjoys working through technical puzzles and explaining practical solutions to others.

• Education: Bachelor's degree in engineering, physics, electronics, applied sciences, or a related discipline.
• Experience: Open to recent graduates (0-2 years of experience).
• Communication: Fluent English (written and spoken). Fluency in another European language is a definite plus.
• Location: Based in or near Mechelen/Brussels, or ready to relocate (full relocation package provided).
• Mindset: Curious, organized, and interested in growing into a senior product specialist or application engineer.

Compensation & Benefits

• Base salary: €56,000 gross per year (permanent contract).
• Bonus: 13th-month salary and performance bonus scheme.
• Hardware: High-spec laptop and company smartphone.
• Paid leave: 25 vacation days plus statutory holiday pay.
• Benefits: Company pension contribution and ongoing technical training certifications.
• Relocation package: Full financial and administrative assistance if moving to Belgium from abroad.

About the Business

A worldwide market leader in factory automation and high-end measurement technology. Despite its international footprint, the European headquarters in Mechelen functions with flat hierarchies, close-knit teams, and clear internal paths for technical and commercial advancement.

Location

Mechelen

Unfortunately our company cannot provide visa and/or sponsorship.