Strategic Key Account Manager – Belgium (Remote)

Resideo; Oost-Vlaanderen; On-site; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Car allowance or company car

Commission & incentive scheme

Career development opportunities

Product, technical and sales training

Collaborative culture

Job summary

ADI Global Distribution Belgium is seeking a proactive Key Account Manager to oversee strategic relationships with key clients in Belgium, ideally Ghent. You will manage large-scale accounts in the electronic security distribution sector, driving growth and ensuring high customer satisfaction as the main contact in country.

You will lead strategic growth for international accounts, collaborate with Benelux leadership, and use Salesforce, SAP, and internal tools to optimize pricing and margins.

Qualifications

• 5+ years of Outside Sales experience.
• Strong understanding of electronic security solutions, products, and market dynamics.
• Exceptional customer service and relationship-building skills
• Excellent communication, negotiation, and interpersonal skills.
• Fluent in Dutch, French and English languages.
• Willingness to travel within EMEA for client meetings and industry events.
• Experience of working in a corporate environment to manage the internal and external stakeholders
• Solid MS Office skills (Word, Excel, Outlook, PowerPoint) and Salesforce experience.

Responsibilities

• Primary Account Contact: Be the main point of contact for ADI and selected International Account customers in your country, building close relationships, and delivering first‑class customer experience.
• Strategic Growth Planning: Develop and manage account-based strategies which allow the Regional Account Specialists and store teams to drive revenue and margin growth in the local area.
• Customer Lifetime Value: Unlock customers' potential through the value proposition of ADI to leverage the value of the customer lifetime.
• Credit & Collections Support: Work with ADI’s Credit department and customer AP contacts to avoid credit holds in the first instance and keep accounts healthy.
• Tools: Use internal tools to manage vendor pricing for evaluating and enabling margin growth strategies. (SFDC, PROS Guidance, SAP )
• Account Profiling: Maintain up-to-date profiles by utilizing Profile Sheets and in-house documentation to guide sales strategy and tactics.
• Exclusive Brands Strategy: Develop and implement a strategy for expanding use of ADI’s Exclusive Brands within every National Account group you are responsible for.
• Opportunity Management: Manage opportunities using Salesforce, keep the pipeline active, and follow up diligently through WAYBE (What Are You Buying Elsewhere) accountability. (SFDC Reporting)

Skills

Outside Sales

Security solutions knowledge

Customer service

Communication skills

Negotiation

Multilingual (Dutch, French, English)

Travel willingness (EMEA)

MS Office

Salesforce experience

Tools

Salesforce

MS Office

Job description

ADI Global Distribution Belgium is seeking a proactive Key Account Manager to oversee strategic relationships with key clients in Belgium, ideally Ghent. You will manage large-scale accounts in the electronic security distribution sector, driving growth and ensuring high customer satisfaction as the main contact in country.

You will lead strategic growth for international accounts, collaborate with Benelux leadership, and use Salesforce, SAP, and internal tools to optimize pricing and margins.