Store Lead - Flexible Community Hub Merchandising

NATO Centre for Maritime Research and Experimentation (CMRE); Brussel Hoofdstad; On-site; EUR 65,000 - 90,000; Full time

Job summary

The NATO Community Hub Store Lead will manage the daily operations of the NATO Community Hub at NATO HQ, including a merchandizing store selling NATO-branded items and promoting community activities. You will handle procurement, stock, and end-to-end store performance to meet sales and service objectives.

Reporting to the Morale and Welfare Officer, you will lead financial processes, supplier relations, and customer service while ensuring policy compliance and safety within a dynamic,

Qualifications

• Experience in retail, marketing, sales, supply chain or customer service.
• Demonstrated business and commercial acumen including reporting on sales figures.
• Strong communication and interpersonal skills with cross-functional collaboration.

Responsibilities

• Plan and execute market research, inventory management, and promotions.
• Oversee store operations, stock, merchandising, and visual display.
• Manage finances, payments, and reporting of sales and expenses; ensure compliance.

Skills

Customer service

Communication skills

Analytical thinking

Teamwork

Business acumen

Education

Higher secondary education + 4 years experience

Post-secondary degree relevant field

Job description

The NATO Community Hub Store Lead will manage the daily operations of the NATO Community Hub at NATO HQ, including a merchandizing store selling NATO-branded items and promoting community activities. You will handle procurement, stock, and end-to-end store performance to meet sales and service objectives.

Reporting to the Morale and Welfare Officer, you will lead financial processes, supplier relations, and customer service while ensuring policy compliance and safety within a dynamic,