Store Floor Lead — Customer Experience & Sales Coach

AFH Belgium SPRL; Brussel; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus program

Merchandise discount

Mutual and company provident insurance

Employee Assistance Program

Career development opportunities

Internal promotion

Training and development

Personalized onboarding

International team environment

13th month - 100% pending probation

Job summary

AFH Belgium SPRL is seeking a Key Lead for their store in Brussels, responsible for providing quality in-store experiences. As the Floor Supervisor, the ideal candidate will guide Brand Representatives and Stock Associates to ensure effective store operations.

This role demands fluency in English and Dutch and at least one year of retail experience, focusing on driving sales through exceptional customer service and teamwork. The position offers various benefits, including a quarterly bonus and merchandise discounts.

Qualifications

• CEFRB2 fluency in English & Dutch required.
• At least 1 year of retail experience preferred.
• Demonstrate knowledge of current fashion trends.

Responsibilities

• Perform opening and closing routines.
• Operate register/point-of-sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge while driving sales.
• Build and maintain visual displays.

Skills

Customer focus

Communication skills

Interpersonal skills

Adaptability

Detail-oriented

Education

High School Diploma / GED or equivalent

Job description

AFH Belgium SPRL is seeking a Key Lead for their store in Brussels, responsible for providing quality in-store experiences. As the Floor Supervisor, the ideal candidate will guide Brand Representatives and Stock Associates to ensure effective store operations.

This role demands fluency in English and Dutch and at least one year of retail experience, focusing on driving sales through exceptional customer service and teamwork. The position offers various benefits, including a quarterly bonus and merchandise discounts.