Senior 3rd-Line IT Support Engineer - Brussels

Editx; Schaarbeek; On-site; EUR 42,000 - 60,000; Full time

Job summary

Editx, Brussels-based IT services and B2B software solutions provider, seeks a motivated Support Engineer (3rd line) to tackle challenging technical issues and deliver high-quality service to clients.

You will oversee and maintain IT infrastructure and network systems, configure Microsoft 365, Intune, and Active Directory, and proactively identify issues to minimize downtime while delivering practical, client-focused support.

Qualifications

• Experience maintaining IT infrastructure and networks for clients.
• Experience configuring Microsoft environments (Microsoft 365, Intune, AD).
• Ability to identify issues early and implement preventive measures.

Responsibilities

• Oversee and maintain IT infrastructure and network systems for clients.
• Manage and configure Microsoft environments (Microsoft 365, Intune, AD).
• Identify potential technical issues early and implement preventive measures.
• Provide daily technical support to clients with clear, practical guidance.

Skills

IT infrastructure management

Network administration

Customer support

Tools

Microsoft 365

Intune

Active Directory

Job description

Editx, Brussels-based IT services and B2B software solutions provider, seeks a motivated Support Engineer (3rd line) to tackle challenging technical issues and deliver high-quality service to clients.

You will oversee and maintain IT infrastructure and network systems, configure Microsoft 365, Intune, and Active Directory, and proactively identify issues to minimize downtime while delivering practical, client-focused support.