3rd Line Support Engineer | B2B software solutions

Editx; Schaarbeek; Sur place; EUR 42 000 - 60 000; Plein temps

Résumé du poste

Editx, Brussels-based IT services and B2B software solutions provider, seeks a motivated Support Engineer (3rd line) to tackle challenging technical issues and deliver high-quality service to clients.

You will oversee and maintain IT infrastructure and network systems, configure Microsoft 365, Intune, and Active Directory, and proactively identify issues to minimize downtime while delivering practical, client-focused support.

Qualifications

• Experience maintaining IT infrastructure and networks for clients.
• Experience configuring Microsoft environments (Microsoft 365, Intune, AD).
• Ability to identify issues early and implement preventive measures.

Responsabilités

• Oversee and maintain IT infrastructure and network systems for clients.
• Manage and configure Microsoft environments (Microsoft 365, Intune, AD).
• Identify potential technical issues early and implement preventive measures.
• Provide daily technical support to clients with clear, practical guidance.

Connaissances

IT infrastructure management

Network administration

Customer support

Outils

Microsoft 365

Intune

Active Directory

Description du poste

Do you thrive in fast-paced environments where no two days are the same? Then this Brussels-based opportunity might be exactly what you're looking for!

Our client is a growing company focused on IT services and professional B2B software solutions. They are currently seeking a motivated**Support Engineer (3rd line)**ready to take on technical challenges and deliver high-quality service to clients.

Support Engineer - Your Job

• Oversee and **maintain IT infrastructure and network systems**, ensuring reliability and performance for clients.
• Manage and configure Microsoft environments, including Microsoft 365, Intune, Active Directory, and related tools.
• **Identify potential technical issues** early and implement preventive measures to minimize downtime.
• Handle hardware and network equipment, making sure all devices are properly configured and up to date.
• Provide daily technical support to clients, offering clear solutions and practical advice tailored to their needs.