Sales operations representative EN/DE | Brecht | Permanent Contract

Perm Center Vlaanderen Oost; Brecht; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Perm Center Vlaanderen Oost in Brecht is seeking a Sales Operations Representative / Order Administrator to ensure smooth order processing and strong customer satisfaction. You will review orders, process sales orders in SAP with ESKER, and coordinate shipments with manufacturing plants and warehouses to meet deadlines.

Responsibilities include invoicing after delivery, monitoring balances, and maintaining order backlogs while supporting internal teams.

Qualifications

• Experience processing sales orders in ERP systems.
• Ability to coordinate shipments and follow up on orders.
• Strong communication with customers and internal teams.

Responsabilités

• Review incoming customer orders for items, pricing, and export license requirements.
• Process sales orders in SAP using ESKER.
• Process purchase orders at manufacturing plants, if required.
• Follow up on sales orders with manufacturing plants and warehouses to ensure timely delivery.
• Communicate with customers to resolve delivery issues and provide required delivery documentation.
• Request export documentation from customers as needed.
• Invoice customers after delivery and monitor customer balances prior to shipment.
• Maintain and closely monitor order backlog.
• Record orders and customer information in internal systems and files.
• Serve as a backup for other Sales Operations Specialists when needed.

Connaissances

SAP

ESKER

ERP

Order processing

Outils

ESKER

Description du poste

Position: Sales Operations Representative / Order Administrator
Location: Brecht

As a Sales Operations Representative / Order Processor, you will play a key role in ensuring smooth order processing and customer satisfaction. You will follow up on orders, report and resolve incidents, and communicate effectively with both customers and internal departments. You will coordinate shipments with factories and be an integral part of the team based in Brecht, handling orders for the US market.

Primary Duties & Responsibilities:

• Review incoming customer orders for items, pricing, and export license requirements.
• Process sales orders in the ERP system (SAP) using the ESKER tool.
• Process purchase orders at manufacturing plants, if required.
• Follow up on sales orders with manufacturing plants and warehouses to ensure timely delivery.
• Communicate with customers regarding their orders; resolve delivery issues, respond to inquiries, and provide necessary delivery documentation.
• Request export documentation from customers as needed.
• Invoice customers after delivery and monitor customer balances prior to shipment.
• Maintain and closely monitor order backlog.
• Record orders and customer information in internal systems and files.
• Serve as a backup for other Sales Operations Specialists when needed.